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Service Technician Technician

3 months ago

Green Bay, Wisconsin, United States Johnson Controls International Full time

This position will be based in Wausau , WI to better service and grow our customer base in the area.

The candidate will be responsible for maintaining service and inspections for Western Wisconsin.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Paid vacation, holidays, and sick time.
Comprehensive benefits package, including 401K, medical, dental, and vision care – available from day one.
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
Dedication to safety through our Zero Harm policy.
Company vehicle, tools, and equipment provided to complete all jobs. Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
Responsible for contacting customer representative and ascertain equipment/systems problems.

Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

to repair equipment.
Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell.
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.

Complete service acknowledgements and inspection reports with proper coding through communication devices, such as smart phones and laptop computers.

Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
Assist with completion of fire alarm inspections. Testing & inspection in accordance with NFPA 72 standards.

1 year documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.

~ Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
~ Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
~ Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
~ Ability to work flexible hours including weekends to meet customer requirements.
~ Overnight travel may be required.
~ Maintain truck inventory to ensure timely response to customer needs.
~ Retain any licenses that are required by National, State and Local codes.
~ Completion of Simplex ES Panel training within 12 months

Johnson Controls International plc.

is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here .