Health Coach
1 week ago
An Iowa Top Workplaces of , Adair County Health System is a special place. We are fortunate to have some of the most highly skilled and compassionate health care professionals in the area who truly care about our patients and each other. We value teamwork, recognize achievements and celebrate successes. ACHS fosters a positive and fun work environment for employees to learn, grow and serve. Most importantly, we strive to create a culture of excellence where providing exceptional health care and extraordinary patient experience are paramount.
ACHS is seeking a full-time Health Coach who will be responsible for a variety of duties, including but not limited to:
- Completes pre-visit chart review of patients monitoring any gaps in care that the appropriate clinical staff can address at the office visit.
- Participates in QI activities such as chart audits and service excellence.
- Assist specialty providers with care coordination in collaboration with the specialty providers' nurse.
- Assist with same day testing/procedure prior authorizations with insurance companies.
- Attends daily Care Planning Team meeting (CPT) to review cases, formulate or revise plan of care.
- Documents basic assessment and care/instructions given.
- Reports results and pertinent information to patients and physician.
- Evaluates understanding of treatment plan and/or instruction.
- Adheres to and promotes the established values of the organization, i.e., customer service, safety, compliance standards and all others.
- Works with MercyOne ACO to ensure regulatory standards are met.
- Provide oversight of the disease registry database, assuring that it is kept up to date and identifying patients overdue for visits, labs or referrals and assisting in arranging for follow-up services as appropriate.
- Provide oversight and/or conducts pre-visit review of patients including the identification of all needed preventive health maintenance, immunizations, and chronic disease interventions.
- Prepare annual wellness visits and assist with scheduling these visits.
- Provides Coordination of Care by proactively acting as a patient advocate, responding to and working to resolve patient concerns and providing a link to community resources.
- Provides proactive outreach to patients including: Identifying patients overdue for visits, labs, or referrals and arranging for follow-up services as appropriate. Identifying patients not meeting clinical goals, such as BP control or glucose control, and arranging for follow-up services as appropriate.
- Current Registered Nurse Licensure State of Iowa.
- One year recent experience as a Registered Nurse in a physician office preferred.
- Good verbal and written communication skills. Motor coordination and manual dexterity required. Organizational and problem solving skills required. Adaptable to changing work schedules and patient needs.
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