Sales Associate

2 weeks ago


Tucson, Arizona, United States Nationwide Vision Full time

A Customer Service Representative dedicated to effectively and efficiently assisting customers with their inquiries and complaints regarding products and services.

The job involves handling a high volume of incoming calls, emails, or chats, ensuring customer satisfaction through clear communication and timely resolution of issues.

If you enjoy helping others and have strong communication skills, this might be the perfect position for you



Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a professional and friendly manner
  • Resolve customer complaints promptly and accurately
  • Coordinate with other departments to ensure prompt resolution of issues
  • Maintain customer records by updating account information
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
  • Provide feedback on the efficiency of the customer service process

Qualifications:

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to multitask, prioritize, and manage time effectively
  • Proficient in computer applications

Benefits:

  • Competitive salary
  • Health insurance and other benefits
  • Paid time off
  • Opportunities for career growth and advancement

About Us:

Our company is a leader in the industry, known for its commitment to customer satisfaction and employee development. We value teamwork, professionalism, and dedication. Join our team and be part of a dynamic work environment


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