Unit Supervisor

2 weeks ago


Hudson, Ohio, United States Universal Screen Arts Inc Full time
Universal Screen Arts, Inc.

is a leading omnichannel retail company committed to strengthening the connections between our customers and their loved ones by delivering Comfort and Joy through our products and experience.

We deliver this by the joy of giving gifts to a loved one, the comfort of snuggling up with a great book or to watch an enjoyable video, or in the case of Support Plus the comfort of relieving pain or providing a solution.

This person is agile and thrives on coaching and developing others.

The Supervisor will have a strong sense of teamwork and will collaborate with others and provide leadership and training to our Contact Center team members to ensure that all objectives are being met.

This is a Full-time opportunity with a work schedule of 10:30am-7:00pm Tuesday through Friday and 9:00am-5:30pm Saturday
Coach, counsel and provide appropriate training of staff members to achieve acceptable performance standards and departmental goals.
Participate in interviewing, hiring, and training of staff members.

Complete timely call reviews, email/live chat reviews, and agent reviews to ensure that productivity, monitoring scores, and attendance meet goals.

Ensure appropriate training of staff to complete all cross-over department roles, to include mail, outbound and drop ship functions.

Complete yearly reviews and attendance performance reviews as needed.
Promote and ensure high quality customer service.
Manage phone routing to maintain department goals.
Maintain relationship with outsource call centers and continuously communicate changes to call volumes.
Communicate company/department changes to immediate staff.
Complete agent functions, as needed, due to shifts in order volume.
Assist other departments and supervisors with coverage and/or on projects, as needed.

Proficiency in Microsoft Word and Excel
General knowledge of websites, email and live chat programs
Must be able to work overtime and/or a different shift from October – January

Apply today for immediate consideration

  • Hudson, Ohio, United States Grainger Full time

    As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers,...


  • Hudson, Ohio, United States Grainger Full time

    As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers,...


  • Hudson, Ohio, United States Leaf Home Full time

    Job DescriptionJob DescriptionMeet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across US and...


  • Hudson, Massachusetts, United States Advocates Full time

    OverviewStarting Rate: $71,000The Clinical Supervisor provides supervision to residential staff while developing staff skills in responding to complex issues such as co-occurring disorders, substance abuse and trauma. The Clinical Supervisor will conduct assessments and provide therapeutic services to residents requiring additional support as a result of...


  • Hudson, United States Aramark Full time

    The Housekeeping Supervisor is responsible for supervising the cleaning of assigned rooms, linens, hallways, carpets and other designated amenities and areas in accordance with the highest cleanliness standards to ensure customer satisfaction. The Housekeeping Supervisor is also required to ensure that all daily housekeeping procedures and policies are...

  • Operations Supervisor

    4 weeks ago


    Hudson, United States Veolia Full time

    **Company Description** About Veolia North America** **Job Description** BENEFITS** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees...

  • rn supervisor

    2 weeks ago


    Croton-on-Hudson, United States Sky View Rehabilitation and Health Care Center Full time

    Join Our Team as an RN Supervisor at Sky View Rehabilitation and Health Care!Per Diem Availibility on WeekendsWe are looking for a Registered Nurse (RN) Supervisor to join our team at Sky View Rehabilitation and Health Care, a 192-bed Skilled Nursing Facility in Croton-on-Hudson, NY.Our team of highly skilled therapists is dedicated to creating...


  • Hudson, United States Aramark Full time

    The Environmental Services EVS Supervisor is responsible for developing and implementing facility solutions. This role will lead the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations. COMPENSATION: The hourly rate for this position ranges from $20.00 to $28.00, depending on circumstances including an...


  • Hudson, United States Aramark Full time

    The Environmental Services EVS Supervisor is responsible for developing and implementing facility solutions. This role will lead the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations. COMPENSATION: The hourly rate for this position ranges from $20.00 to $28.00, depending on circumstances including an...

  • RN Weekend Supervisor

    2 weeks ago


    Hudson, United States Livingston Hills Nursing & Rehabilitation Center Full time

    Livingston Hills Nursing & Rehabilitation Center - We are offering a generous sign on bonus for any RN hired for full and part timeDUTIES:Handle all supervisory duties for assigned unit.Help establish and implement employee policies and procedures.Mentor less experienced nurses, offering clinical & career advice.Maintain the standards of care for the...


  • Hudson, United States Veolia Full time

    Job DescriptionJob DescriptionCompany DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps...

  • rn supervisor

    2 weeks ago


    Croton-on-Hudson, New York, United States Quality Talent Group Full time

    *PER DIEM AVAILIBILITY ON WEEKENDS*Days (8am - 4pm), Evenings (4pm - 12am) or Overnights/Nights (12am-8am)Sky View Rehabilitation and Health Care, a 192-bed Skilled Nursing Facility located in Croton-on-Hudson, NY. Sky View serves as the bridge between hospital and home, spanning the gap from recovery to community reentry. Our luxurious and hotel-like...


  • Hudson, United States Livingston Hills Nursing & Rehabilitation Center Full time

    Taking applicants for RN Weekend Baylor. Saturday and Sunday 7am - 11pm. Work 32 hours and receive pay for 37.5. We are offering a generous sign on bonus for any RN hired for full time! **DUTIES**: - Handle all supervisory duties for assigned unit. - Help establish and implement employee policies and procedures. - Mentor less experienced nurses, offering...


  • Hudson Village, United States Grainger Full time

    As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for...


  • New Hudson, United States Webasto Full time

    **About us** The Webasto Group is one of the 100 largest suppliers to the automotive industry. With our innovative sliding and panoramic sunroofs, convertible roofs, and groundbreaking heating, cooling, battery, and charging systems, we constantly create added value for the mobility sector. Our customers can always count on a pleasant atmosphere and driving...


  • New Hudson, United States Webasto Careers Full time

    Location: New Hudson, MI, US- Entry Level: Professionals (3+ years)- Function: Production & Operations- Type of Contract: Permanent- Job ID: 33071**About us** The Webasto Group is one of the 100 largest suppliers to the automotive industry. With our innovative sliding and panoramic sunroofs, convertible roofs, and groundbreaking heating, cooling, battery,...


  • Hudson, United States Hudson Hospital & Clinic Full time

    The Supervisor, Nursing Practice and Education will partner with the nursing leaders across the St. Croix Valley to coordinate and lead the design, development, implementation, and ongoing improvement of nursing education programs (based on needs assessment, regulatory requirements, organizational priorities and standards, evidence-based practice, and...


  • Hudson, United States Hudson Hospital & Clinic Full time

    The Supervisor, Nursing Practice and Education will partner with the nursing leaders across the St. Croix Valley to coordinate and lead the design, development, implementation, and ongoing improvement of nursing education programs (based on needs assessment, regulatory requirements, organizational priorities and standards, evidence-based practice, and...


  • Hudson, New Hampshire, United States IMPACT FIRE SERVICES, LLC Full time

    Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire...

  • Registered Nurse

    3 weeks ago


    Hudson, United States Personal Care Registered Professional Nursing PC Full time

    **$20,000 SIGN ON BONUS!** Personalcare Registered Professional Nursing P.C. is looking for enthusiastic and hard-working **Registered Nurses (RN) **to work full-time on the evening shift in the medical department at the Columbia County Jail located in Hudson, NY. In this role, the RN will monitor and evaluate nursing care in accordance with Personalcare...

  • Registered Nurse

    2 weeks ago


    Hudson, United States Personal Care Registered Professional Nursing PC Full time

    **$20,000 SIGN ON BONUS!** Personalcare Registered Professional Nursing P.C. is looking for enthusiastic and hard-working **Registered Nurses (RN) **to work full-time or part-time on the evening shift in the medical department at the Columbia County Jail located in Hudson, NY. In this role, the RN will monitor and evaluate nursing care in accordance with...

  • Registered Nurse

    2 weeks ago


    Hudson, United States Personal Care Registered Professional Nursing PC Full time

    Personalcare Registered Professional Nursing P.C. is looking for enthusiastic and hard-working **Registered Nurses (RN) **to work part-time on the day shift or on the evening shift in the medical department at the Columbia County Jail located in Hudson, NY. In this role, the RN will monitor and evaluate nursing care in accordance with Personalcare...

  • Site Supervisor

    1 day ago


    Hudson, United States Harvard Maintenance Full time

    Position Objective: Company Overview: The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an...