Desk Clerk

1 week ago

San Jose, California, United States MidPen Housing Corporation Full time

WHY MIDPEN
At MidPen, we build communities that change lives.

Since 1970, we have been committed to our mission:

to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.


We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive.

We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing.

Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs.

We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.


ABOUT PROPERTY MANAGEMENT


The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen.

Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of diversity, equity, inclusion, and belonging, Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.


BENEFITS AND COMPENSATION


In 2023, MidPen was again certified as an official Great Place to Work, and for good reason In addition, we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance.

We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends.

In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge.

As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members.

And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents.

Check out our benefits snapshot on our careers page.

PAY RANGE
$ $21.67 Hourly - Pay based on applicable experience and qualifications

_Work schedule:
Full-time, Thursday - Sunday 2:00pm-10:30pm

Days off:
Monday, Tuesday, & Wednesday._

POSITION OVERVIEW
Under the direction of the Community Manager, you will be responsible for monitoring traffic in and out of the building, maintaining the front office, communicating with residents, visitors, and staff, and assisting with administrative needs

Duties include:

answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants as needed, documenting building activity in the property log, writing incident reports, completing work orders, and ensuring the building is secure.

MidPen expects that you adhere to our policies and Fair Housing regulations.

ESSENTIAL DUTIES

  • Greets and screens all visitors and guests as they enter and leave the building
  • Updates visitor log, daily log and other front desk forms
  • Answers telephones, takes messages and directs people appropriately
  • Files, prepares correspondence, sorts and distributes notices
  • Completes property logs, incident reports and other office responsibilities
  • Enforces Community Policies and House rules
  • Maintains orderly appearance of front entrance, lobby area and adjoining rooms
  • Posts and distributes tenant notices
  • Monitors video camera system
  • Performs other duties as requested

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Education and Experience

  • High school diploma or GED and one year of receptionist or administrative experience

Knowledge, Skills, and Abilities

  • Proficient computer skills (Microsoft Word and Excel) a plus
  • Excellent written and verbal communication skills
  • Flexibility and willingness to perform varied tasks
  • Must have reliable transportation or if driving to the site must possess a valid California driver's license, reliable transportation, and proof of current auto insurance policy
  • Commitment to the Mission and V

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