Outreach Counselor-CSP

1 week ago


Springfield, Massachusetts, United States Behavioral Health Network Full time
Are you looking for rewarding work within the mental health field? Then this opportunity is for you

Outreach Counselors provide in-person outreach services to individuals in the community with histories of behavioral health and/or substance use disorders, helping them to connect to needed resources and to overcome barriers impacting their care

Join the team today
  • Provides in-person, telephonic, and Telehealth care management supports to individuals served based on the collaborative spirit of the integrated health model that promotes improved health, independence, and self-sufficiency.
  • Meets individuals admitted to 24-hour facilities (e.g., hospitals and substance use disorder treatment facilities) in-person or via Telehealth and maintains regular contact with them during their stay to assist with discharge planning and re-engagement with outpatient providers, community services, and social supports.
  • Acts as primary "point of contact" for all individuals served on caseload, ensuring their needs are met.
Reasons to work with BHN:
  • Work with an agency who does amazing things for others.
  • You will be able to change a person's life.
  • You will expand your experience in various health areas at the same time.
  • You will have the opportunity to grow within the agency.
  • You will not be bored with our fast-paced environment.
  • You will have excellent benefits package & time off benefits available.
What are we looking for in an Outreach Counselor for CSP?
  • High School Diploma or GED required.
  • Community Health Worker Certification and/or bachelor's degree is preferred.
  • Bilingual, Spanish and English Speaking is preferred.
  • Knowledge of mental health and substance use disorders, experience with justice involved populations and justice entities, care management services and how to access community resources.
  • 1-2 years of work experience in a related behavioral health, substance use, and/or related human services field is required.
  • Valid driver's license required.
  • Vehicle for use during all working hours should be registered and inspected in accordance w 540 CMR 4.00.
BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.
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