Food Runner/Busser

2 weeks ago

Cincinnati Ohio, United States AC Hotel Cincinnati Downtown at The Banks Full time

About Us:
At Pyramid Global Hospitality, people come first.

As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company

Location Description:


AC Hotel Cincinnati at The Banks is located in downtown Cincinnati at The Banks, adjacent to the Great American Ballpark, and Small Park.

Our talented team has created a reputation for service excellence. In order to continue that level of service, we need to keep hiring only the best team members. If you're looking to grow in a career with a leading hotel, you need to come see what a career with us can do for you

Overview:
Demonstrate your ability to be a team player.

Run food to table in a timely and efficient manner.


Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction.

Quickly clear dirty table settings and prepare table for resetting.

Promptly and consistently reset all service-ware as prescribed.

Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.

Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.

Practice "Teamwork" and "Clean as you go" policies.

Transport all dirty tableware from dining room to dishwashing area for proper cleaning.

Attend monthly departmental meetings.

Follow proper standards and etiquette for room service deliveries.

Memorize table numbers and seat numbers of the dining room and bar.

Follow opening & closing side work sheet for food runner position

Demonstrate Superior Team Work Skills- this position interfaces with many different members of the team.

Qualifications:

  • High School Diploma or GED required.
  • One year of restaurant experience is recommended but not required
  • Must be able to communicate clearly with guests, customers, supervisor and fellow employees
  • Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM, split shifts, and holidays. This is a night time intensive position working primarily dinner shift hours.
  • Must be able to handle guest requests and/or complaints
Physical Requirements

(These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, Hotel may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.)

Seeing Ability to move distances Lifting up to 50 lbs.

Color Perception Hearing/Listening Carrying up to 50 lbs.

Clear Spee Touching Dexterity Pushing/Pulling up to 50 lbs

Bending/Stretching Standing for long periods

Other SAFETY REQUIREMENTS:


OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety.

Mental/Reasoning Requirements

Reading - Simple Clerical Analysis/Comprehension

Reading - Complex Basic Math Skills Leadership/Staff Motivation

Writing - Simple Complex Math Skills Negotiation Skills

Writing - Complex Judgment/Decision Making

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