Customer Service

1 week ago


Huntsville, Alabama, United States The UPS Store Full time
**Exciting Full-time Opportunity at a Leading Shipping and Printing Company**

**Competitive Compensation Package with Bi-weekly Paycheck**

***Join our team at a well-established UPS Store location specializing in shipping, printing, and business services. We are dedicated to providing top-notch customer service to our diverse clientele, ranging from business professionals to families on the go.

The role of **Digital Print / Center Associate** involves managing a wide range of responsibilities, from processing shipments to producing graphics and print orders. This dynamic position requires expertise in operating various equipment, assisting customers with product information, and ensuring a smooth workflow within the store. We are seeking a motivated individual with a background in customer service, print production, or graphic design, who is eager to excel in a fast-paced environment.

RESPONSIBILITIES
  • Addressing the needs of customers in-person and via phone/email inquiries
  • Effective communication and active listening with customers and team members
  • Handling demanding customer situations with empathy and professionalism
  • Providing solutions to packaging, shipping, and print-related challenges
  • Efficiently managing project logistics and ensuring timely completion
  • Creating and updating print materials using industry-standard software
  • Operating equipment proficiently and assisting with training
  • Managing work priorities to enhance production efficiency
  • Maintaining a clean, organized, and safe work environment
  • Continuously learning about new products and services in the industry
  • Performing store opening/closing tasks and accounting duties
  • Assuming additional responsibilities as needed
QUALIFICATIONS
  • High school diploma or equivalent
  • Proficiency in Microsoft Office and computer skills
  • Excellent communication and interpersonal abilities
  • Strong analytical and organizational skills
  • Capacity to work independently and collaboratively
  • Ability to lift heavy objects
  • High level of energy and reliability
  • Keen attention to detail and quality control

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