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Homeownership Manager

3 months ago


Boulder, Colorado, United States City of Boulder Full time

It's a great time to join the City of Boulder

Application Deadline:
May 30, 2024

Hiring Range:
82, ,891.20

This is a full-time salaried position.

Scheduled Weekly Hours:
40

Benefit Eligibility Group:
Non Union (30+ Hours)

Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.

Job Description Summary:
Lead a team to develop, coordinate, and administer the City's affordable homeownership assistance programs. This involves managing the City's affordable housing inventory with a current value of $155 million; implementing the City's affordable housing eligibility requirements; educating the public about the City's affordable housing programs and homeownership opportunities; assisting program participants with real estate transactions; providing guidance and assistance regarding financing requirements; continuously independently evaluating policies and programs to identify areas for improvement and carry out these changes; ensuring compliance with city, state, and federal regulations; and performing related duties as required.

Job Description:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Homeownership Program Management

  • Manages all aspects of the Homeownership Program operations including the hiring and firing of personnel.
  • Develops recommendations for annual budgets and monitor program activities against available funding. This includes analysis of program needs, staff capacity, and other factors that might impact annual financial activity.
  • Responsible for determining the methods for implementing the 1-2 year operational plan and achieving objectives set by leadership.
  • Represents the program to the city leadership, City Council, and the larger community.
Program Development and Evolution
  • Use expertise, judgment, and initiative to independently develop new programs in response to community needs and changes in the housing environment.
  • Recommends changes to policies and establishes procedures.
  • Analyzes complex program data to identify issues and opportunities within the existing programs. Explore feasibility of new policies and program in response to City Council or department leadership direction. This may involve reporting and summarizing information for City leaders.
  • Uses homeownership expertise to provide guidance to the City Attorney's Office in the development of legal documents.
  • Fosters the development and implementation of new complex programs including analyzing outcomes and adjusting processes for desired results.
Supervision, Coaching, and Mentoring
  • Reports to the Housing & Human Services Senior Manager.
  • Supervises Professional FTEs, including two Homeownership Program Managers and one Coordinator, including delegating tasks, approving leave, and performing performance reviews.
  • Manages the coordination of the program activities with responsibility for results, including costs, methods, and staffing.
  • Provides training and review the work done by new Housing Program Managers and Housing Program Coordinators that support the homeownership program.
  • Provides input and guidance to junior staff on complex problems.
Project Management
  • Independently manages the City purchase and/or redemption of affordable homes facing foreclosure or major disrepair, and/or general acquisition.
  • Manages and coordinates the work of contractors and/or other departments in the rehabilitation of purchased properties to ensure they meet program safety and habitability standards. Follows complex City procurement guidelines.
  • Represents the City's interests as seller when home is sold to a new qualified buyer.
  • Consults on contracts and other legal documents in relation to the purchase and resale.
Homeownership Committee
  • Acts as principal liaison to the Homeownership Committee (external committee of advisors)
  • Leads meetings and manage the input of the committee.
  • Recruits and on-board new members.
Legacy Programs
  • Manages the diverse portfolio of legacy programs that are no longer active, but require ongoing monitoring and compliance, including understanding the details of each and ensuring the City interests are represented.
Income Certification
  • Determines applicant eligibility based on interpretation of federal and local policies and regulations and mortgage underwriting criteria. Apply regulations to individual situations. Calculate values of applicant income and assets.
  • Maintains records on all applicants; utilize database to generate reports and correspondence.
  • Creates and maintain homeownership files for City and Federal audits and review.
  • Communicates effectively with applicants to gather complete and accurate information.
  • Determines when defined thresholds for program eligibility have been exceeded and/or identify unusual eligibility circumstances. Make recommendations to department leadership and/or the Homeownership Committee regarding potential exceptions.
Affordable Home Sales and Resales
  • Administers systems to support initial sales of affordable homes - educate developers about marketing requirements, coordinate City marketing efforts, provide technical assistance to sellers and buyers, prepare and complete relevant transaction documents, monitor closings.
  • Coordinates resale of affordable properties - provide technical assistance to sellers and buyers including assisting with marketing affordable resales to applicants on the wait list, prepare and complete the City's transaction documents, monitor closings.
  • Prepares documents (approved as to form by the City Attorney's Office) including but not limited to, Deeds of Trust, Low-Income Housing Covenants, Promissory Notes, and Subordination Agreements; this position does not practice law but requires a firm understanding of real estate transactions.
  • Monitors the fair marketing process for the sale of affordable units; communicate required procedures to sellers and buyers of affordable units; conduct selection processes for initial sales and re-sales.
Homeownership Compliance
  • Develops and manages a comprehensive compliance and monitoring system for all permanently affordable homeownership units.
  • Coordinates the compliance work of junior staff.
  • Investigates findings of non-compliance by reviewing pertinent documents and conducting interviews. Following evidence of non-compliance, works with code enforcement and CAO to resolve items of non-compliance. Coordinates with other parties as needed including the Development, Code Compliance and/or City Attorney's Office (CAO) to take appropriate action to ensure compliance by program recipients and partners.
Other:
  • Maintains program infrastructure (website, online application, relationship management system).
  • Works collaboratively and effectively as an inter-divisional and inter-departmental team member.
  • Attends department staff, team, and city meetings.
  • Stays knowledgeable and up to date of trends in the field.
  • Participates in professional development trainings as outlined in annual performance review.
  • Commits to the principles and practices outlined in the Housing & Human Services Organizational Culture Document and city policies.
  • Performs related duties as required by management to meet the needs of the department and city.
  • Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies, and procedures. Reports all accidents and damage to city property.
  • Is responsible for knowing and complying with all city and department policies and procedures; providing leadership and oversight for insuring adherence to the city and department attendance and employment policies.
The City of Boulder is committed to hiring employees who provide excellent customer service. Our employees communicate courteously and responsively with the public, and co-workers. Our employees act with a high level of integrity and take responsibility for their words and actions.

City of Boulder employees strive to respect and appreciate each individual's differences and to work effectively with all people and their diverse backgrounds. We support candid and honest interactions, which respect other points of view and are sensitive to communication differences. We achieve organizational goals through inclusive problem solving, planning, and decision-making. Community partnerships are included in this effort.

MINIMUM JOB REQUIREMENTS
  • Bachelor's degree in relevant field, or any equivalent combination of education and experience.
  • A minimum of 10 years' experience with increasing responsibility directly related to affordable homeownership programs that include working with the public.
  • Demonstrated ability to assess past, current, and future government trends, and departmental objectives.
  • Demonstrated verbal, written, math, organizational and public presentation skills, and attention to detail.
  • Demonstrated ability to interpret complicated rules and regulations and work independently under minimal supervision.
  • Demonstrated ability to communicate effectively with individuals at all levels of the organization and in the community along with strong organizational skills.
  • Ability to develop and implement policies and procedures to improve existing operations.
  • Proficiency with basic PC applications including word processing, spreadsheets, and databases.
PREFERRED REQUIREMENTS
  • Master's degree in relevant field, or any equivalent combination of education and experience.
  • Creative "out of the box" problem solving skills.
  • Colorado real estate and/or mortgage lending experience including residential real estate transaction documents and procedures.
  • Experience working with municipal and/or federal regulations.
WORKING CONDITIONS AND REQUIREMENTS
  • Physical Demands: Primarily sedentary physical work requiring the ability to lift a maximum of 10 pounds; occasional lifting, carrying, walking and standing; frequent hand/eye coordination to operate personal computer and office equipment; vision for reading, recording and interpreting information; ability to communicate with employees and the public.
  • Work Environment: Works primarily in clean, comfortable environment.
  • Machines and equipment used in work include but are not limited to the following: personal computers, digital camera, financial calculator, and copy/fax machines.
  • Some evening and weekend meetings will be required to perform the duties and responsibilities.
Additional Job Description:

WHAT YOU WILL LEARN OR ACCOMPLISH
  • History and goals of the program.
  • Strong interpersonal skills.
  • Strong analytic, policy making, and leadership skills.
  • Creative and compassionate problem-solving skills.
FOOTER

The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statute. For individuals with disabilities who would like to request an accommodation, please send a request to