Child Support Specialist I

1 week ago

Wilmington, Delaware, United States State of Delaware Full time

Introduction:

Make a Difference with DHSS


Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.

We prioritize personal and family independence by assisting individuals and families in a variety of life areas.


We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today.

DHSS is a great place to kick-start your profession.

Summary Statement:

Essential Functions:

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.


  • Interview obligees and assess their needs to determine the appropriate course of action. Update case records to include location of noncustodial parent and custodial parent, asset identification, and establishment of paternity.
  • Access multiple national, state, and local jurisdiction database systems to gather information for the processing, establishment, and enforcement of child support cases.
  • Research/review obligees/obligors case record to prepare petitions, motions, wage attachments, and various legal documents.
  • Review case record to answer questions from obligee/obligor, employers, in state and outofstate agencies, and elected officials. Document all inquiries in an automated system.
  • Refer obligee/obligor to other public/private agencies for services appropriate for their needs.
  • Maintain records and reports and shares information with other public/private agencies.
  • Interview obligee/obligor to elicit sensitive information from persons of various socioeconomic backgrounds.
  • May provide outreach/education programs by working with various public and private social service agencies, schools, and correctional facilities.

Job Requirements:

JOB REQUIREMENTS for Child Support Specialist I
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  • Possession of an Associates degree or higher in Behavioral or Social Science or related field.
OR

  • Six months experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
  • Six months experience in interviewing clients and their families to obtain facts, explore issues and identify courses of action.
  • Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
  • Six months experience in narrative report writing.
  • Knowledge of math such as addition, subtraction, multiplication, division, percentages, or decimals

Additional Posting Information:

This is a
Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire:


As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).


Criminal background check:
A satisfactory criminal background check is required as a condition of hire.

The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Applicants must be legally authorized to work in the United States.

The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

Selection Process:

Accommodations:

The State of Delaware is an Equal Opportunity employer and values a diverse workforce.

We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

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