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Ticket Sales Associate

3 months ago

Akron, Ohio, United States teamworkonline Full time
AKRON RUBBERDUCKS TICKET SALES ASSOCIATE PROGRAM June 2024 to September 30, 2024 To be considered for this position, you must be a college graduate by the end of May 2024. This is NOT an internship for college credit. The RubberDucks are the Double-A affiliate of the Cleveland Guardians playing in the Eastern League. The Akron RubberDucks play 69 home games between April and September and look forward to all of the non-game day events during the summer of 2024. Office hours for all Associates will begin in the month of January/February, exact dates TBD. The Akron RubberDucks Ticket Sales Associate Internship Program is structured to prepare future sport business executives for a career in professional sports. The program's focus is to provide a continuous educational background in the business operations of minor league baseball, with a strong emphasis on learning essential sales skills that will help you excel in this competitive industry. The Associates will gain hands-on knowledge primarily in the Ticketing Department but will also have the chance to experience educational components from Promotions/Marketing, Operations, Sponsorship, Office Management, Finance, Merchandise and Grounds. Members of past Associates programs, including members of the Akron RubberDucks front office, have gone on to accept full-time positions with the Columbus Blue Jackets, Cleveland Cavaliers, Columbus Crew, State College Spikes, Canton Charge, Baseball Info Solutions, Jacksonville Jumbo Shrimp, Harrisburg Senators, and several NCAA Division I universities such as Ohio State University and Bowling Green State University. This is a seasonal position starting in June 2024 and ending in September 2024 after the RubberDucks season is complete. Essential Duties & Responsibilities:
  • Full menu selling of new group, flex plan, and season ticket sales through phone prospecting, outside appointments, and stadium tours
  • Prospecting new group, flex plan, and season ticket sales opportunities through cold calls, referrals, and networking events
  • Developing professional relationships with current clients
  • Providing a high level of customer service to all accounts
  • Staffing ticket sales information tables and mascot appearances at outside functions including luncheons, business shows, conventions, etc.
  • Must meet sales activity and revenue goals
  • Assist with other ticket duties as assigned; including game/event day duties
  • Assist in miscellaneous duties as required (i.e.-Stadium operations, marketing, office management, food and beverage and mascot appearances)


Qualifications & Requirements:
  • Available to work 40+ hours per week for a five-month period
  • College degree
  • Must be computer proficient
  • Possess a competitive nature and a contagious, positive attitude
  • Detail oriented, and enthusiastic about working within a sport-related environment
  • Exceptional work ethic, strong desire to succeed, eagerness to learn
  • Strong time management and organizational skills with the ability to multi task
  • Previous internship or work experience within sports industry preferred
  • Prior sales/outbound calling experience preferred
  • Have a friendly and professional telephone manner
  • Excellent communication skills (verbal and writing) and listening skills
  • Prior customer service experience highly preferred
  • Ability to work effectively as part of a team and independently


Compensation:
  • Monthly stipend
  • Monthly commission on all sales and a bonus for surpassing sales goal
  • This program does not entitle the members to any health benefits or relocation financial assistance.


Akron Baseball LLC is an equal opportunity employer and values diversity in the workplace.