Patient Financial Services Specialist

1 week ago

Orange, California, United States AmeriPharma Full time
Mission Statement


Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients.

It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care


AmeriPharma is a rapidly growing company where you will have the opportunity to contribute to our joint success on a daily basis.

We value new ideas, creativity, and productivity.

We like people who are passionate about their roles and people who like to grow and change as the company evolves.


At AmeriPharma, you'll have access to:
Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
Great pay and general compensation structures
Employee assistance program to assist with mental health, legal questions, financial counseling etc.
Comprehensive PTO and sick leave options
401k program
Plenty of opportunities for growth and advancement
Company sponsored outings and team-building events
Casual Fridays
Job Summary


As a Financial Assistance Coordinator at AmeriPharma, you will play a vital role in ensuring patients have access to their prescribed medications by finding tailored solutions to minimize their out-of-pocket expenses.

This role requires a strong understanding of major medical and pharmacy billing, particularly in the context of the Medicare Part D program.

Your mission will be to assist patients in obtaining their medications in a timely and cost-effective manner while adhering to compliance guidelines.


Duties and Responsibilities Patient-Centric Approach:
Provide personalized support to address each patient's unique financial challenges

Detailed Analysis:
Identify and analyze patient information to determine the best financial assistance solutions

Billing Expertise:
Possess a deep knowledge of major medical and pharmacy billing, especially Medicare Part D program design

Copay Programs and Foundations:
Familiarity with copay assistance programs and foundation support for patients

Critical Thinking:
Find creative solutions to help patients access their prescribed medications

Efficiency:
Efficiently manage your time and prioritize cases for maximum impact

Team Collaboration:
Work both independently and collaboratively with intra and inter-departmental teams to ensure seamless patient care

Specialty Experience:
Prior experience in a Specialty, Specialty Home Infusion pharmacy, or similar setting is essential

Therapeutic Knowledge:
Prior experience with IG, Oncology therapies, and billing is highly preferred

Adaptability:
Embrace new ways of thinking and process improvements to enhance patient outcomes
Required Qualifications Strong knowledge of major medical and pharmacy billing
Previous experience as a Patient Access Coordinator or Financial Assistance Coordinator highly preferred
Proficient knowledge with copay assistance programs and foundation support
Excellent communication and interpersonal skills
Ability to work under pressure and prioritize effectively
A proactive problem solver with a customer-centric mindset
Highly organized and detail-oriented
Proficiency in Microsoft Office Suite
Schedule Details In-Person (Orange, CA)

Monday-Friday 8:30am-5:00pm

Physical Requirements


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear.

The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl.

The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds.

Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.


EEO
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time.

AmeriPharma values diversity in its workforce and is proud to be an AAP/
EEO employer.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or on the basis of disability or any other legally protected class.

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