Sr. Business Systems Analyst

1 week ago

North Chicago, Illinois, United States Resource Informatics Group Full time
Title: Business Systems Analyst
Duration: 12 months+
Location/Site: North Chicago, IL (Onsite 3 days a week)
Our Business Technology Solutions (BTS) team shapes the digital transformation accelerating the future of medicine at customer - and we do it together, asking bold questions and taking on tough challenges through deep, honest collaboration.
The Business Systems Analyst plays a crucial role in the technology product lifecycle assisting in the development and management of technology programs supporting client's Commercial Finance & Planning groups across the commercial Therapeutic business areas of Immunology, Oncology, Neuroscience, Eye care, and Specialty. This role entails having a detailed mindset with a deep understanding of all aspects of the System Product lifecycle for the respective business areas while managing the product business requirements from concept to production launch and throughout it's operational life.
In this role you will be accountable for:
  • Support the Product Owner in managing technology products from ideation to operation, including securing cross-functional alignment on project scope, solution, deliverables, and timeline.
  • Proactively understanding current business processes and strategies, educating business stakeholders on existing technology capabilities, and influencing/developing proposed business-driven technology enhancements & features.
  • Identifying current and emerging unmet business needs and evaluating features and technology solutions to address those needs, balancing between short-term and long-term value.
  • Eliciting, defining, validating, and documenting business requirements with input from both business and BTS stakeholders.
  • Coordinating meetings with business and BTS stakeholders, and presenting or participating in discovery, clarification, solutioning or grooming sessions.
  • Overseeing the health of all BTS documents related to specific technology Products, including BRD or User Stories (JIRA), living documents, SLC-related documents, Master metadata or label documents, and appropriate methodologies for documentation maintenance.
  • Identifying re-use opportunities and proposing viable pilot and MVP solutions.
  • Ongoing requirements (demand) intake, scope clarification, epic and story grooming, estimating, traceability, generating timeline plans, defining, and executing UAT and testing strategies, release management, and validating engineering decisions.
  • Making sure that as BTS we are consistent in applying our core capabilities to deliver technology solutions with speed, agility, and efficiency.
  • Compliance with applicable clients Policies and procedures.
  • Assist in coordinating end-to-end testing and performance testing throughout sprint or cycle development phase of the project. Responsible for monitoring and tracking issues during UAT and functional testing.
Experiences required for this role:
Required:
  • Minimum 8 to 10 years of BA or BSA experience.
  • Excellent communication and people skills, with a keen ability to build trust, listen, and ask effective questions with the goal of creating a scalable and reusable business solution along with forming effective partnerships.
  • Ability to interact with business stakeholders to demystify complex concepts without relying on technical language. Ability to effectively problem solve and generate viable solution or action item options.
  • Thorough understanding of and hands-on experience with SLC (Software Life Cycle) phases, including Build and Run aspects of a Technology Product.
  • Deep experience in eliciting, defining, and writing requirements for business application delivery in a pharmaceutical/healthcare company setting, including Reporting & analytics focused capabilities, BI and Visualization capabilities, and Business Process workflow or automation.
  • Demonstrable working expertise of Agile methodology, process and ceremonies, Dev/Ops methodology, and associated tools. Demonstrable experience with JIRA and Confluence.
  • Ability to collaborate, self-motivate and manage time & priorities.
  • Manage project tasks and deliverables to target dates and timelines. Conduct effective team meetings both onsite and virtual (Teams).
Beneficial:
  • Understanding of or experience within the life sciences and biopharmaceutical landscape, including role of manufacturers, providers, patients, payers, distributors, and policy makers.
  • Understanding of financial planning, forecasting and data management concepts and systems.
  • Demonstrable interest in technology trends and application of technology to improve end user's experience through innovation or disruption.
  • Hands on experience with ServiceNOW

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