Systems Analyst 3

2 weeks ago

Madison, Wisconsin, United States Kyyba Full time
Job Description
To be successful in this role successful candidates should have:


Current knowledge of learning management systems, particularly Blackboard, along with other instructional technology and alternate methods of course and program delivery.

Extensive knowledge and understanding of the technical aspects of operating system security and related application development activities.
Previous Experience as an instructional technologist in a college environment is desirable.
Problem Solving capabilities and techniques
Demonstrated ability to facilitate the growth of mutually supportive working relationships between administrative, support, paraprofessional and instructional personnel.
Skill in communicating effectively, orally, technical presentations and writing.

Duties and Responsibilities:
Performs Blackboard configuration as needed for optimization and proper operation.

Provides (highest level) third tier troubleshooting and resolution of Blackboard issues as reported to the Staff and Student Help Desks.

Manages the courses and systems and technologies that enable course development in Client's Learning Management System, which is currently Blackboard.

Provide quality customer service and technical support to the campus community.

Desired Proactive Behaviors:
Display energy and initiative in solving problems.
Adaptable - undertake a variety of tasks willingly.
Ability to switch from complex to routine tasks when required.
Work effectively with a variety of personalities and work styles.
Quality - demonstrate appropriate quality and thoroughness in the work.
Decisive - ability to make informed decisions quickly when faced with multiple options.
Integrity - act with personal integrity at all times.
Professional - work within your team's processes.

Identify and resolve potential risks, propose solutions based on understanding of business needs and take ownership through to resolution or ensure a clear hand-off.

Have a positive can-do approach to working with a team of professionals.

Demonstrate a commitment and promote the behaviors aligned with the values of Client (excellence, respect, commitment to students and diverse communities and making higher education available to all) as well as the values that Technology Services (TS) has adopted to increase its effectiveness.

Qualifications


Minimum of two years of experience in Application Learning Management Systems, instructional systems (or similar) within a college or training environment in industry or government preferred.

Must have demonstrated experience working with Blackboard.

About Kyyba:


Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us.

We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere.

We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.


Disclaimer:
Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.

Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client

SELECT AWARDS
An INC 5000 company for 10 years
Corp Michigan Economic Bright Spots
Crain's Detroit Business Top Staffing Service Companies in Detroit
TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
Best of MichBusiness winner in HR Wizards & Partnerships

Metro Detroit Elite Category:
Recruitment, Selection & Orientation for 101 Best & Brightest
101 Best & Brightest Companies to Work for in Michigan

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