Separation Science Software Product Specialis

2 weeks ago


Saint Joseph, Missouri, United States LECO Corporation Full time

Separation Science Software Product Specialist


For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe.

Located in St.

Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.


Schedule:

Full Time: 8:00am - 5:00pm, Monday - Friday

Position Summary:


This position will work with LECO's Service, Software Training and R&D teams to improve and expand our ChromaTOF software packages to provide solutions to our customers.


Position Responsibilities:

  • Develop a high level of proficiency with LECO's ChromaTOF products and related software.
  • Frequently interact with customers to highlight LECO solutions and help customers with all software related technical obstacles and questions.
  • Create and present training material for LECO's customers and Field Service Engineers.
  • Accurate documentation and reporting of all software issues and when applicable, providing design change and improvement recommendations to R&D
  • Work with R&D, and Applications whenever necessary to solve customer problems.
  • Attend meetings related to product development and related topics.
  • Travel to provide training to customers and Field Service Engineers
  • Timely submission of all required paperwork and reports.

Position Requirements:

  • Experience in a regulated lab (EPA, FDA, CLIA, etc.) is a plus.
  • Excellent presentation skills.
  • Strong technical background in analytical technologies, especially GC, GCxGC and MS
  • Previous experience with analytical software, especially related to data review and reporting.
  • Previous experience with ChromaTOF products is desirable.
  • Overnight, domestic travel is required. International travel as needed.
  • Highly organized/wellprepared/time management.
  • Matured disposition, positive attitude, and strong sense of commitment.
  • Adaptive to a dynamic and changing environment.

Education/Certifications:

  • Bachelor of Science in physical science with at least 5 years of industrial experience, Master of Science in physical science with at least 3 years of experience or PhD in the physical sciences with 1year experience
**EOE M/F/VET/Disability

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