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ERSEA Assistant

3 months ago

Springfield, Illinois, United States Springfield Urban League Full time
Job DescriptionJob Description

JOB TITLE: ERSEA Assistant

REPORTS TO: ERSEA Coordinator

LOCATION: 512 S. 11th Street- Springfield Urban League, Inc.

Description of Basic Responsibilities:

The position of the ERSEA Assistant provides support to the ERSEA Coordinator. The ERSEA Assistant process eligibility application per systems, procedures, and policies established by the agency. Make eligibility decisions that meet the requirements of Head Start Performance Standards and any local, state, and /or agency policies. Coordinate recruitment efforts to help ensure ample wait list selection for all sites.

Essential Duties and Responsibilities:

  1. Conducts Eligibility Interview with applicants to ensure complete and correct information on Eligibility Application.
  2. Provide information, referrals and coordinating efforts to link staff and families to appropriate childcare or social service resources.
  3. Obtain confidential and pertinent information from families for data entry into the application records.
  4. Provide frequent in-person, phone, and written contact with staff and families, often with sensitive and or confidential information.
  5. Provide regular in-person, phone, and written contact with staff and families.
  6. Process Early Head Start and Head Start eligibility verifications and placements.
  7. Document all communications regarding the application in the applicant record.
  8. Maintain and ensure family and child data is accurately entered into ChildPlus.
  9. Maintain a waitlist for accurate selection of the families. Families with the highest need shall be identified during the eligibility process via interview or written correspondence, and priority points shall be awarded as outlined in the Selection Policy.
  10. Maintain accurate electronic and hard-copy records for ERSEA functions that will meet Head Start requirements and performance standards.
  11. Attending recruitment events.
  12. Assist with enrollment and conduct enrollment as needed.
  13. Ensure program compliance with Head Start Performance Standards in the ERSEA Department.
  14. Participate in training sessions, conferences, workshops, and meetings.
  15. Respect the confidentiality of all information about enrolled children and families, personnel issues, and program operations as defined in the agency's Confidentiality Policy.
  16. Perform other duties as assigned.

Minimum Qualifications:

  1. High School diploma or GED.
  2. Strong communication skills: written and verbal communication
  3. Demonstrated ability to remain professional to families and parents.
  4. Detailed-oriented, organized and able to multi-task.
  5. Current enrollment in the Childcare Division-Criminal History Registry.
  6. Strong computer literacy, database, spreadsheet, and word, internet, and e-mail.
  7. Must have a car, current driver's license, and proof of car insurance by the State of Illinois.

Springfield Urban League is an Equal Opportunity Employer