Associate Sales Manager

1 week ago

Austin, Texas, United States Cloud Imperium Games Full time
We are a crowdfunded organization with a vibrant community of supporters contributing to the creation of an exceptional space simulation experience. Committed to excellence, we highly value diverse talent at all levels. Cloud Imperium Games, established in 2012, is at the forefront of developing innovative video games that defy traditional norms. Our current projects include Star Citizen, an unprecedented multiplayer space simulator, and Squadron 42, a captivating single-player adventure set in the same realm. Join us in our mission to push boundaries and leave a mark in video game history.

Cloud Imperium Games, a pioneer in the gaming industry, is on the lookout for an Associate Sales Manager to join our team.

Responsibilities:
  • Orchestrate all operational aspects related to sales activities, including new product launches, pricing strategies, physical merchandise, and vendor relationships to boost revenue.
  • Collaborate closely with Marketing teams to align sales efforts with overall business goals, ensuring a unified approach and message.
  • Supervise, assess, and refine sales procedures, task automation, tool integration, and identify areas for enhancement.
  • Ensure accurate data entry and uphold Sales team databases, documentation, and protocols.
  • Engage with various departments to synchronize sales strategies with broader marketing initiatives and enhance customer interactions.
  • Work alongside Sales Director, Marketing Art team, and vendors to develop and introduce new merchandise that aligns with current trends and brand identity.
  • Partner with the online Publishing team to oversee the release, updates, and removal of e-Commerce products.
  • Act as the main point of contact between Sales team and other relevant departments.
  • Manage deadlines effectively in a fast-paced setting while maintaining product quality standards.
  • Support sales team members by understanding their requirements and offering viable solutions for decision-making.
Requirements:
  • Demonstrated experience of 3+ years in Sales Operations, eCommerce, or similar roles within a Games as a Service framework.
  • Analytical mindset leveraging data for strategic planning and decision-making.
  • Creative, reliable, dynamic, and solutions-focused individual.
  • Detailed-oriented with a focus on dates, timelines, and costs.
  • Proficient in sales principles and customer service best practices.
  • Capable of managing multiple projects and priorities simultaneously.
  • Thrives in a fast-paced environment emphasizing flexibility and teamwork.
  • Proficiency in tools like Microsoft Excel, Confluence, JIRA, AirTable, Trello, or equivalents.
This position is based at our Austin Studio under Cloud Imperium Games Texas LLC.

Diversity Statement

At CIG, we are globally committed to fostering a workplace that appreciates all backgrounds and viewpoints. Together, we aim to create an environment that recognizes and values diversity. As an Equal Opportunity Employer, we strive to build a team reflecting various walks of life, encouraging employees to bring their unique perspectives to work. Our differences shape a special and diverse universe.

Fraud Statement

Beware of fraudulent job offers claiming association with CIG. We do not solicit personal information or request money through unofficial channels or social media. In case of suspected fraud, report to local authorities and reach out to info[@] with any relevant details.

If you seek professional growth within a team of passionate and dedicated individuals, welcome to a rewarding career journey with us.

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