![Michigan Farm Bureau](https://contents.bebee.com/companies/us/michigan-farm-bureau/avatar-WVNB5.png)
Commercial Service Center Representative
2 weeks ago
Commercial Service Center Representative
US-MI-Lansing
Job ID:
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service/Support
Farm Bureau Center
Overview
Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and provide support to the Associate Commercial Service Center Representatives.
ResponsibilitiesCommercial Service Center Representative Responsibilities
Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews.
Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes.
Analyze and complete commercial service activities within the authority limit. Identify risks requiring underwriter evaluation and approval, and assign such risks based on guidelines, procedures, and service standards.
Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling.
QualificationsCommercial Service Center Representative Qualifications
Required
High school diploma or equivalent required.
Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance.
Minimum of one year insurance related experience required.
Experience using Microsoft Word, Excel, and PowerPoint required.
Valid driver's license with an acceptable driving record.
Designations in CISR, AINS, or CIC required, or actively being pursued.
Must be willing to pursue self-development training including but not limited to insurance, policy rating and coverages, processing and procedures training, computer training, and customer service training.
P/C License required or obtained within 90 days of employment.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Compensation details: Yearly Salary
PI157d2324f
-
Commercial Service Center Representative
2 weeks ago
Lansing, Michigan, United States Michigan Farm Bureau Full timeJob DescriptionCommercial Service Center RepresentativeUS-MI-LansingJob ID: Type: Regular Full-Time# of Openings: 1Category: Customer Service/SupportFarm Bureau CenterOverviewCommercial Service Center Representative ObjectiveTo provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and...
-
Guest Service Representative
2 weeks ago
Lansing, Michigan, United States Holiday Inn Full timeHoliday Inn JobID: [Front Desk Agent / Concierge] As a Guest Service Representative at Holiday Inn, you'll: Greet guests at the front desk while providing the highest level of service possible; Process guest registrations; Provide quick and efficient check in and check out experiences for guests; Greet each and every guest with a smile, however busy and...
-
Director of Commercial Management
2 weeks ago
Lansing, Michigan, United States Gillespie Property Management Full time: As the Director of Commercial Real Estate, you will be the powerhouse leader behind our strategic approach to optimizing the commercial real estate portfolio. From lease administration to renewals, you will be the driving force ensuring our tenants receive 5-star customer service while we maximize our potential. Reports To: Vice President of Operations...
-
Member Service Representative
2 weeks ago
Lansing, Michigan, United States CASE Credit Union Full time(Please complete application in its entirety) Want to work somewhere where you make a difference? CASE Credit Union is looking for individuals who are passionate about making a positive impact in their community. Our Member Service Representatives provide world-class customer service by building genuine and authentic connections with each member, for a day...
-
Director of Commercial Real Estate
2 weeks ago
Lansing, Michigan, United States Gillespie Group Full timeAs the Director of Commercial Real Estate, you will be the powerhouse leader behind our strategic approach to optimizing the commercial real estate portfolio. From lease administration to renewals, you will be the driving force ensuring our tenants receive "5-star" customer service while we maximize our potential. Reports To: Vice President of Operations...
-
Commercial Tire Technician
2 weeks ago
Lansing, Michigan, United States MEEKHOF TIRE Full timeMeekhof Tire is a successful, multi-location, family-owned-and-operated company that has been in business since 1971. This is an excellent opportunity to get in with a well-established company that offers better than average benefits. Check out one of our buildings and meet our team members.A commercial tire technician is responsible for investigating...
-
Customer Support Representative
4 weeks ago
Lansing, Michigan, United States SNI Companies Full timeSNI Companies has partnered with a reverse mortgage company in Lansing, MI and looking to hire Customer Support Representatives to work on-site in the Lansing, MI office. Customer Support Representative will handle high volume incoming calls in the Borrower Care Department. Associates will manually answer calls as they come into the queue. Once a call is...
-
Commercial Support Specialist
2 weeks ago
Lansing, Michigan, United States Western National Insurance Group Company Full timeJob Type Full-time Description Who we are: Michigan Millers Mutual Insurance Company is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States. Michigan Millers believes in striving for growth without sacrifice....
-
Senior AMD Claims Representative
2 weeks ago
Lansing, Michigan, United States Michigan Farm Bureau Full timeSenior AMD Claims RepresentativeWelcome to the team of Senior AMD Claims Representative at Farm Bureau Center!Making a significant top-notch impact by efficiently handling automobile physical damage losses while ensuring an outstanding customer experience is at the heart of this role.ResponsibilitiesComplete appraisals and assess damage on vehicles.Link...
-
Litigation Representative
2 weeks ago
Lansing, Michigan, United States Michigan Farm Bureau Full timeJob DescriptionLitigation RepresentativeUS-MI-LansingJob ID: Type: Regular Full-Time# of Openings: 1Category: LegalFarm Bureau CenterOverviewLitigation Representative ObjectiveTo provide efficient investigation, evaluation, supervision, and disposition of first and third party casualty claims in litigation.ResponsibilitiesLitigation Representative...
-
Park Guide
1 month ago
Lansing, Michigan, United States National Park Service Full timeMAJOR DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:Providing pre-established talks normally following a prescribed outline and requiring application of broad subject-matter knowledge of the features of interest particular to the site. Serve as a front-line representative of an organization greeting customers/visitors, answering questions in person...
-
LiveChat Customer Support Representative
2 weeks ago
Lansing, Michigan, United States Michigan Farm Bureau Full timeLiveChat Customer Support RepresentativeUS-MI-LansingJob ID: Type: Regular Full-Time# of Openings: 1Category: Customer Service/SupportFarm Bureau CenterOverviewLiveChat Customer Support Representative ObjectiveTo support customers as an extension of the Home Office by providing online service, quotes, and sales to existing and potential clients. To provide...
-
Agriculture Customer Service Representative
4 weeks ago
Lansing, Michigan, United States Wilbur-Ellis Company Full time\r\rAgriculture Customer Service Representative II (Remote - Michigan Area)\r\r \r\r \r\rAre you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task and prioritize assignments? If so,...
-
Agriculture Customer Service Representative
1 month ago
Lansing, Michigan, United States Wilbur-Ellis Company Full time\r\rAgriculture Customer Service Representative II (Remote - Michigan Area)\r\r \r\r \r\rAre you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task and prioritize assignments? If so,...
-
Specialty Representative, Dermatology
1 month ago
Lansing, Michigan, United States AbbVie Full timeCompany DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our...
-
Specialty Representative, Dermatology
4 weeks ago
Lansing, Michigan, United States AbbVie Full timeCompany DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our...
-
Program Assistance Center Director
2 weeks ago
Lansing, Michigan, United States United Way of South Central Michigan Full timeJob Description Job Description Title:Program Assistance Center (PAC) DirectorGroup/Team:Community ImpactReports To:Senior Director, Community Impact Programs (Jackson)Status:Full-timeFLSAClassification:ExemptMinimum Salary:$77,600 POSITION SUMMARYThe Program Assistance Center (PAC) runs Michigan Energy Assistance Programming which provides households with...
-
Service Advisor
2 weeks ago
Lansing, Michigan, United States Love's Travel Stops & Country Stores Full timeReq ID: 433551 Address: 10157 N. Loves Avenue Michigan City, IN, 46361 Welcome to Love's OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills to lead service centers and progress towards becoming a...
-
Lansing, Michigan, United States Ally Full timeAbout the Position Join our team at Ally Financial for an exciting opportunity as an Ally Invest Trading and Client Service Representative. In this role, you will be responsible for providing exceptional customer service to clients regarding their Ally Invest accounts. If you are passionate about finance and have experience in the Financial Brokerage...
-
Alignment Technician
1 month ago
Lansing, Michigan, United States Goodyear Full timeGoodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAYWe are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our...