Resident Relations Coordinator-Cypress Cathedral

2 weeks ago


Winter Haven, Florida, United States Arnold Grounds Property Management Full time

At Arnold Grounds Apartment, a reputable property management company dedicated to offering exceptional living experiences, we are in search of a Resident Relations Coordinator to bolster our team. This role entails light administrative duties aimed at improving the satisfaction and well-being of our community members.


About the Job Title and the Company:
Arnold Grounds Apartment is a leading property management company committed to providing exceptional living experiences for our residents.

Job Description:

Position Overview:
As a Resident Relations Coordinator with Administrative Assistant Duties, you will serve as a crucial link between our residents and the property management team. Your main responsibilities include fostering positive relationships with residents, addressing their needs, and providing essential administrative support.

Key Responsibilities:

Resident Engagement:
- Build and maintain strong relationships with residents.
- Organize and execute resident events, activities, and initiatives.

Administrative Support:
- Assist with general administrative tasks such as answering phone calls and responding to emails.
- Manage maintenance requests and work orders.
- Maintain accurate records and documentation.

Communication:
- Enforce community policies and regulations professionally.
- Prepare and distribute community newsletters and updates.

Feedback and Improvement:
- Collect resident feedback and relay it to the management team.
- Monitor concerns affecting resident satisfaction.

Qualifications:
- High school diploma or equivalent; bachelor's degree preferred.
- Previous experience in resident relations or customer service.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office.
- Highly organized and detail oriented.
- Ability to handle confidential information with discretion.

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