Operations Supervisor

4 weeks ago


Marquand, Missouri, United States US Hydrovac Inc. Full time

Job description:

As an Operations Supervisor at our Utility Services company, you will oversee the day-to-day activities of our field operations to ensure efficiency, safety, and quality. Your responsibilities will include managing a team of field employees, coordinating job assignments, ensuring adherence to company policies and procedures, and maintaining equipment. You will play a key role in achieving operational excellence and meeting project deadlines while upholding our commitment to safety and customer satisfaction.

Position Overview:

The Operations Supervisor reports to the Operations Manager and is a key part of the organization. The Operations Supervisor is responsible for day-to-day operations including but not limited to:

  • Answer all incoming scheduling calls/communications, as well as conducting outbound calls for utility locates
  • Coordinating and dispatching employees with the appropriate equipment based on scopes of work to job sites, ensuring alignment with operational capabilities
  • Conduct performance evaluations, provide feedback, and address any performance issues promptly by following company procedures
  • Lead/attend safety meetings, and enforce safety protocols and procedures to ensure a safe working environment for all employees
  • Conduct quality inspections and audits of timesheets, GPS reports, Work Orders, DVIRs, and JSAs to identify areas for improvement and implement corrective actions as necessary with the support of the Operations Manager
  • Work closely with field employees and office staff to address any customer issues and uphold our commitment to excellence, providing proactive solutions
  • Manage personal protective equipment inventory and distribution

Qualifications:

  • Bachelor's degree in engineering, construction management, or related field preferred
  • Proven experience in a leadership role within the construction or service industry
  • Excellent leadership, communication, organization, and interpersonal skills
  • Ability to effectively prioritize tasks, solve problems, and make decisions in a fast-paced environment
  • Proficiency in Microsoft Office suite, CRMs, and project management software
  • Valid driver's license and clean driving record

Requirements:

  • Must be capable of working extended hours and variable shifts, including weekends and evenings as needed
  • Comfortable in an office setting, with up to 7 hours of sitting daily, and/or on a job site, up to 7 hours a day
  • Commitment to upholding company values and promoting a positive work culture requiring excellent communication skills and a proactive approach
  • Familiar with a Union staffed company and knowledge of Collective Bargaining Agreements
  • Positive attitude and a willingness to take on new challenges

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