ECM Assistant Manager

7 days ago

Merced, California, United States Merced County Community Action Agency Full time

Carole Roberds
Board Chairperson

Brenda Callahan-Johnson
Executive Director

MERCED COUNTY COMMUNITY ACTION AGENCY
1235 W. Main St., Merced, CA FAX
MAILING ADDRESS: P.O. Box 2085, Merced, CA

JOB DESCRIPTION
ECM Assistant Manager
HOUSING & SHELTER SERVICES

OVERVIEW:
Under the supervision of the ECM Manager. This is a lead position. Supervisory skills are expected. This position will require outreach, case management, tenant screening, assessments, and client advocacy. Assisting members who are Medi-Cal eligible. This position will also require the ability to track, document and report data.

ESSENTIAL FUNCTIONS:

  • Enhance Care Management for Medi-Cal members.
  • Work within the community with in-person interactions and outreach to impact high Medi-Cal users.
  • Conduct tenant screening and housing assessment that identifies the members preferences and barriers related to successful housing placement.
  • Assist with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility and supporting the SSI application process.
  • Identify and secure available resources to assist with subsidizing rent (work with HUD and Section 8 programs).
  • Manage a caseload of 20 Medi-Cal members.
  • Proficient with data entry, reporting, and data analysis.
  • Maintain digital records and member confidentiality.
  • Assist members with strategies to improve health outcomes.
  • Assist ECM Manager in supervising other ECM Case Managers.
  • Assist ECM Manager with onboarding and training.
EXPERIENCE/ KNOWLEDGE/ PHYSICAL REQUIREMENTS:
  • Ability to communicate, read, write, and follow oral and written instructions. Relay all communication effectively and professionally to all clients and to our partners within the community.
  • Ability to lead and guide staff and communicate effectively with Management.
  • This position requires a background check, drug test and physical.
  • Must have own reliable transportation with proof of vehicle insurance.
  • Valid California Driver's License.
  • Ability to meet the physical demands of this job; walk and lift to 10- 15lbs. on a regular basis.
  • Ability to work independently.
EDUCATION/CERTIFICATIONS:
Bachelor's degree preferred or equivalent work experience in Social Services, Public Health, or Behavioral Sciences.

IT IS THE RESPONSIBILITY OF THE EMPLOYEE TO MAINTAIN THE REQUIRED KNOWLEDGE AND ABILITY FOR THE POSITION

DEI Statement of Intent:

At Community Action, we commit ourselves fully to the ongoing work of creating a more diverse, equitable, and inclusive community. We enthusiastically embrace the diversity of Customers, communities and employees and seek to do Whatever It Takes to create places where all people feel welcome, equal, heard, and valued.We stand against racial injustice and discrimination of all kinds, including any mistreatment of people based on their race, language, ethnic background, ability, religion, sexual orientation, gender identity, or gender expression. We will make all reasonable accommodations to our policies to be the most inclusive workplace possible. We acknowledge that this is a process and not a destination and will remain committed to regularly evaluate and redefine
our Statement and our efforts to make progress.

BENEFITS:
Medical (Employer Contribution), Dental & Vision (Paid by employer 100% if Medical is waived), Life Insurance (100% paid by employer), 403B Plan (Employer match up to 7%), and Step Increases of up to 5% after 1 year of employment.

JOB SITE: MERCED

HOURS: 40 hours per week (Monday-Friday; 8:00am-5:00pm)

APPLY AT: MCCAA, 1235 W. Main St., Merced | (APPLICATION IS A MUST)

DEADLINE: Open until filled

NOTE: POSTMARKS WILL NOT BE HONORED THIS IS NOT A COUNTY POSITION

THIS IS NOT A COUNTY POSITION

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