Office Manager

1 week ago

Doylestown, United States SERVPRO of Columbia, Montour & Sullivan Counties Full time

Benefits:

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

SERVPRO of Upper Bucks, NW Hunterdon County Office Manager

Do you love working with people and educating them? Do you want to be a leader in a great company?

Then, don't miss your chance to join our franchise as a new Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"

We're seeking someone who is a rare "high achiever" to fill a key leadership role. As the Office Manager, you will be responsible for hiring, managing, training, and motivating the Office team. You will manage the franchise office team to perform all daily functions, oversee administrative activities, and ensure customer satisfaction. You will serve as the in-house expert on Xactimate, Google Drive, and proprietary software. In addition, you will ensure all job files are properly audited and contain all required documentation.

If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities


• Manage Job File Coordinators


• Manage Office Administrators


• Coordinate and maintain company calendar and franchise communication


• Manage accounts receivable


• Verify and analyze divisional key measurements


• Monitor compliance and risk management


• Ensure files and records accuracy


• Ensure fulfillment of the training and development plans for the office team


• Document franchise annual plan


• Develop the office division annual plan


• Document and manage the office division performance

Position Requirements


• 5+ year(s) of office, accounting, or customer service management experience


• Experience in building a strong team with tangible leadership skills


• Solid organization and planning capabilities, strong attention to detail


• Demonstrated history of ability and growth in managing an office environment


• Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times


• Very self-motivated and goal-oriented with ability to multi-task


• Capability to work in a fast-paced, team-oriented office environment


• Proficiency with computer technology and emailing


• Ability to learn new software and proprietary software


• Proficient with Xactimate estimating software


• Experience in customer service industry environment a plus


• Ability to successfully complete a background check subject to applicable law

Hours


• 40 hours/week, flexible to work overtime when required


• Vary between 7 a.m. and 7 p.m., as business demands

Pay Rate

Competitive salary based on experience.

TO APPLY: E-mail your resume, along with salary history to:

SERVPRO of Upper Bucks, NW Hunterdon County is an EOE M/F/D/V employer.

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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