Shift Leader
6 days ago
Job Title:
Shift Leader
About the Company:
Join our team and become a pivotal part of our restaurant operation
Job Description:
SUMMARY:
Be a key player in helping the management team achieve restaurant operational goals, annual sales targets, and profits.
As a Shift Leader, you will handle similar tasks as hourly employees but in a leadership role. This includes overseeing the team during your shift, ensuring operational efficiency, top-notch guest service, and compliance with safety and security protocols.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Direct and supervise restaurant team members on your shift to maintain high product quality and guest service levels.
- Assist in planning and overseeing task assignments, ensuring adherence to safety and sanitation standards.
- Provide comprehensive training to hourly team members using company resources.
- Support the management team in equipment maintenance and facility upkeep, reporting any issues promptly.
- Handle administrative tasks such as audits, fund deposits, and addressing guest complaints.
- Attend meetings and training sessions to stay updated on certifications and company policies.
- Monitor restaurant cleanliness and take action as needed.
- Implement disciplinary actions when necessary.
- Perform other duties as assigned.
EDUCATION and/or SKILLS and EXPERIENCE:
- Minimum of 6 months of restaurant experience.
- Strong customer service, communication, and problem-solving skills.
- Ability to interpret instructions, operate a cash register, and perform basic math.
- High school diploma or equivalent required.
- Completion of Shift/Team Leader training.
- Demonstrate respect for diversity and equal opportunity employment.
PHYSICAL DEMANDS:
Ability to sit, talk, listen, handle objects, and walk during the shift.
WORK ENVIRONMENT:
Work in a temperature-controlled environment with low to moderate noise levels.
EQUIPMENT USED:
Computer, calculator, printer, phone.
Shift Leader | Team Leader | Manager
Join us and be part of our diverse and inclusive workplace where everyone is valued and respected.
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