Shift Leader

6 days ago


Austin, Texas, United States TacoCabana Full time

Job Title:
Shift Leader



About the Company:
Join our team and become a pivotal part of our restaurant operation



Job Description:

SUMMARY:
Be a key player in helping the management team achieve restaurant operational goals, annual sales targets, and profits.

As a Shift Leader, you will handle similar tasks as hourly employees but in a leadership role. This includes overseeing the team during your shift, ensuring operational efficiency, top-notch guest service, and compliance with safety and security protocols.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Direct and supervise restaurant team members on your shift to maintain high product quality and guest service levels.
  • Assist in planning and overseeing task assignments, ensuring adherence to safety and sanitation standards.
  • Provide comprehensive training to hourly team members using company resources.
  • Support the management team in equipment maintenance and facility upkeep, reporting any issues promptly.
  • Handle administrative tasks such as audits, fund deposits, and addressing guest complaints.
  • Attend meetings and training sessions to stay updated on certifications and company policies.
  • Monitor restaurant cleanliness and take action as needed.
  • Implement disciplinary actions when necessary.
  • Perform other duties as assigned.

EDUCATION and/or SKILLS and EXPERIENCE:

  • Minimum of 6 months of restaurant experience.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to interpret instructions, operate a cash register, and perform basic math.
  • High school diploma or equivalent required.
  • Completion of Shift/Team Leader training.
  • Demonstrate respect for diversity and equal opportunity employment.

PHYSICAL DEMANDS:

Ability to sit, talk, listen, handle objects, and walk during the shift.


WORK ENVIRONMENT:

Work in a temperature-controlled environment with low to moderate noise levels.


EQUIPMENT USED:
Computer, calculator, printer, phone.



Shift Leader | Team Leader | Manager



Join us and be part of our diverse and inclusive workplace where everyone is valued and respected.


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