Office Technician

2 weeks ago

Philadelphia, Pennsylvania, United States Comhar Inc. Full time
:***Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination. Department: Behavioral Health Outpatient Work Schedule: 40 hours per week/Non-ExemptShift: Monday-Friday 9:00am-5:00pmRate: $16.00/HROffice Technician Summary of essential job functions:At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.The Office Technician position in our Behavioral Health Outpatient Division is a versatile position, assisting with various office, medical records, and consumer needs in the Enhanced Behavioral Health program.Facilitate professional phone communication: answer incoming calls, take and relay messages, make appointment reminders, and check voice mail
  • Follow scheduling guidelines to schedule prescribers and assist with scheduling changes
  • Provide professional, trauma-informed customer service and demeanor at all times
  • Complete initial contact with consumers, enter/update consumer information into electronic health records (EHR), assist consumers with initial intake tasks
  • Verify consumers' insurance eligibility consistently
  • Filing/retrieving charts when needed
  • Check consumers in/out, provide transportation passes and obtain necessary consumer signatures
  • Assist with monitoring and reminders to staff and consumers to help ensure recovery/treatment plans and medication are current
  • Assist with consumer communication to facilitate behavioral health services
  • Assist with medical records department, on an as-needed basis
  • Maintain professionalism with both independent tasks and during collaborative teamwork
  • Perform other duties, as assigned. Facilitate professional phone communicationRequirements:Office Technician Requirements
    • High School Diploma or GED plus 2 years related experience, or Associate's Degree plus 2 years' experience
    • Ability to pass clerical test (55+ wpm preferred).
    • Must be proficient in Microsoft Office programs (Outlook, Word, Excel, etc...) and able to effectively use electronic health records
    • Professional demeanor and attire suitable for clinical and office setting
    • Adhere to confidentiality policy and HIPAA guidelines
    • Maintain complete personnel file including certification of requisite clearances (FBI, child abuse, etc) and participation in required trainings, as assigned (ex: mandated reporter)
    • Bilingual (Spanish-English) preferred but not requiredCompensation details: 16-16 Hourly WagePIdf4403dc9ee

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