Parking Attendant
2 weeks ago
The Parking Attend provides a warm welcome and fond farewell to all guests and visitors utilizing the self-parking. This person is responsible for ensuring the efficiency and safety of driving guests.Assists arriving and departing vehicles with parking system instructions at the parking gates, directions to parking locations within the hotel and local sites.
Responsibilities:
- Greets all arriving and departing vehicles and assists in gate system operations.
- Traffic control and parking area control campus wide (Grand America, Little America, and associated lots).
- Responsible for maximizing parking spaces during peak parking hours.
- Responsible for collecting fees associated with utilizing parking spaces.
- Provides directions as necessary for both the Little America Hotel, Grand America, and local attractions.
- Responsible for maintaining basic cleanliness and condition standards of the parking areas which could include but are not limited to: picking up garbage, wiping down parking equipment, maintaining the directional signs and coordinating efforts to close sections of parking for routine maintenance or construction.
- Provides assistance to guests to ensure a pleasant experience for all visitors.
- May be responsible for minimal conflict management such as resolving limited availability or location opportunities.
- Must have high school graduate level mathematical aptitude.
- Must have past experience in working directly with the public and acquired general knowledge of basic customer service skills.
- Must be fluent in oral English, bilingual is a plus.
- Must have vision ability to read written communications and computer screens.
- Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
- Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
- Must be able to maintain a pleasant and friendly demeanor during interpersonal communication.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful situations. Must be able to walk and stand inside or outside for long periods of time. Must be able to withstand working for long periods of time outside in varying elements of seasonal and inclement weather conditions. Must be able to stand or sit for a period of 8 hours. Must be able to walk quickly and at length, possibly up to 8-10 miles per shift. Must be able to freely lift up to 30 pounds.Must be able to comply with all Grand America Service Standards.
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