Workforce Data Analyst

1 week ago


Port Washington, New York, United States Global Channel Management Full time
About the job Workforce Data Analyst

Workforce Analyst needs 2+ years of experience in an analytical role (e.g. business or sales analyst)

Workforce Analyst requires:
Previous workforce management or real time analysis experience in a call center.

2 days a week Wednesday and Thursday in office

Excellent planning and time management skills with the ability to deal with multiple demands on time

Ability to create contact forecasting models.

Ability to pivot priorities

Working on tight deadlines

SAP is a plus

Excellent planning and time management skills with the ability to deal with multiple demands on time

Workforce Analyst duties:


Builds, coordinates, and accurately maintains shift schedules ensuring that shifts are optimally planned to meet forecast and service level requirements.


Monitors staffing levels against plan and takes the relevant real-time or short-term corrective actions as required like overtime, cross skill support, voluntary time off, shift changes and more to improve service levels.

Maintain reports to be used in reporting on service level performance to senior leadership.

Ensure that phone operating system, is running efficiently on a daily

Escalate system issues to IT shared service team

Ensure that CRM system is running efficiently

Monitor daily and partner with IT to escalate any issues or enhancements

  • Port Washington, New York, United States Kiss Products Full time

    Senior Demand Planning Data Analyst page is loaded Senior Demand Planning Data Analyst Apply locations HQ_Port Washington, NY time type Full time posted on Posted 3 Days Ago job requisition id R Job Description Summary:The Senior Demand Planning Data Analyst is the integration point into the sales and commercial organization. Sales forecast modeling is the...


  • Port Washington, New York, United States Kiss Products Full time

    Job Description Summary: The Senior Demand Planning Data Analyst is the integration point into the sales and commercial organization. Sales forecast modeling is the responsibility of this position. This position leads communication for their respective customers and products with key counterparts in the Supply Chain (Purchasing, SCM, Warehouse, Sales and...


  • Port Washington, New York, United States Global Channel Management Full time

    Vendor Compliance Analyst Sr. needs 2+ years' vendor compliance experience Vendor Compliance Analyst Srrequires:2+ years' experience with vendor compliance Experience with major retailer compliance requirements, routing guides, and vendor violation processes Inquisitive, analytical and innovative approach to problem solving and capitalizing on opportunities...

  • FP&A Analyst

    2 months ago


    Port Chester, New York, United States Zachys Wine International Full time

    FP&A AnalystPort Chester, NY (hybrid)Zachys Wine International The JobReporting to the Financial Planning & Analysis (FP&A) Director, the FP&A Analyst will support the company-wide budgeting and forecasting processes and monthly analysis. This role requires ownership of developing and deploying processes, tools, and reporting, along with providing decision...

  • FP&A Analyst

    3 weeks ago


    Port Chester, New York, United States Zachys Wine International Full time

    FP&A AnalystPort Chester, NY (hybrid)Zachys Wine International The JobReporting to the Financial Planning & Analysis (FP&A) Director, the FP&A Analyst will support the company-wide budgeting and forecasting processes and monthly analysis. This role requires ownership of developing and deploying processes, tools, and reporting, along with providing decision...


  • Port Washington, New York, United States Kiss Products Full time

    Job Description Summary: We are seeking a highly experienced and motivated Director of Digital Data Analysis with expertise in packaged goods products to lead our digital data analytics team. In this role, you will be responsible for overseeing the analysis of large datasets to extract actionable insights that drive business growth and inform strategic...


  • Port Jervis, New York, United States Benco Dental Full time

    For the best candidate experience, Mozilla Firefox, Google Chrome and Internet Explorer 9 (or newer) are recommended.Director of Digital Marketing at Benco DentalAt Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this...


  • Washington, United States Ning Solutions Full time

    This position shall serve as the contract lead for developing and implementing a data strategy to improve, streamline, and simplify the collection, management, analytics, and reporting of workforce data. The position will also **serve as the lead for analyzing workforce data to support workforce strategic planning and other workforce data reporting...

  • Data Analyst

    3 weeks ago


    Washington, United States Kaizen Dynamics Full time

    **5 days ONSITE** ETEP seeks to hire a Data Analyst resource to provide data analysis and management support. Must have at least 10 years overall in Data Analyst experience. The role of the Data Analyst is to provide data analysis support for the Office of Education Through Employment Pathways, which is located within the Office of the Deputy Mayor for...

  • Data Analyst

    3 weeks ago


    Washington, United States Aspire Technologies Full time

    We are looking for **Data a Analyst** **(Web Cam Interviews)** **DIRECT CLIENT Position** **Length: 9-24 Months+** **Location: 1350 Pennsylvania Ave, NW Washington DC 20004** **Immediate interviews - Web Cam interviews ONLY** **Please Note that this position is 100% ONSITE.** **Description**: ETEP seeks to hire a Data Analyst resource to provide data...

  • Data Analyst

    3 weeks ago


    Washington, United States Tecknomic LLC Full time

    This role closes on** 4/18/2024.** ETEP seeks to hire a Data Analyst resource to provide data analysis and management support. Must have at least 10 years overall in Data Analyst experience. The role of the Data Analyst is to provide data analysis support for the Office of Education Through Employment Pathways, which is located within the Office of the...

  • Data Analyst

    2 weeks ago


    Washington, United States Go Intellects Full time

    Benefits: Competitive salary The role of the Data Analyst is to provide data analysis support for the Office of Education Through Employment Pathways, which is located within the Office of the Deputy Mayor for Education. This is a highly skilled position and familiarity with educational data and policies is required. The position will require the resource to...

  • Data Analyst

    2 months ago


    Washington, United States Go intellects Inc Full time

    Job DescriptionJob DescriptionBenefits:Competitive salary The role of the Data Analyst is to provide data analysis support for the Office of Education Through Employment Pathways, which is located within the Office of the Deputy Mayor for Education. This is a highly skilled position and familiarity with educational data and policies is required.The position...

  • Data Analyst

    3 weeks ago


    Washington, United States Peak Technology Solutions, Inc Full time

    Overview: The position will require the resource to produce data analysis, with a focus on education and workforce-related data sets, and to produce public-facing write ups of the data analysis that share key data insights in accessible language for the public. The Data Analyst shall have knowledge and expertise with R and Tableau. The role will involve...

  • Data Analyst

    3 weeks ago


    Washington, United States Gointellects INC Full time

    **Job Overview**: Data Analyst resource to provide data analysis and management support. Must have at least 10 years overall in Data Analyst experience. **Duties**: Analyzes information and statistical data to prepare reports and studies for use by professionals. Creates charts and graphics to present statistical analysis in an easily digestible format for...


  • Washington, United States Dynamo Technologies Full time

    Dynamo Technologies has an opening for a Cybersecurity Workforce Management Analyst. This position will develop cyberspace workforce plans, strategies, and guidance to support cyberspace workforce manpower, personnel, training, and education requirements and to address changes to cyberspace policy, doctrine, material, force structure, and education and...


  • Washington, United States AHU Technologies Inc Full time

    **Role**: Data Analyst **Client**: State Of District Of Columbia(D.C) **Location**: Washington, DC (onsite) The role of the Data Analyst is to provide data analysis support for the Office of Education Through Employment Pathways, which is located within the Office of the Deputy Mayor for Education. This is a highly skilled position and familiarity with...


  • Washington, United States MISC Full time

    Our customer is looking for a Financial Data Analyst (CFO) to support our intelligence customer. The Financial Data Analyst will maintain and operate a government database that aides in planning and executing civilian pay for the workforce, full-time equivalent dashboard development, manpower reports, and contractor costing reports.The contractor...

  • Data Analyst

    2 weeks ago


    Washington, United States RER SOLUTIONS, INC Full time

    Description: Do you want to work for a company that cares about you as a person, not just a number? For a company that provides outstanding leadership? For a company that offers exceptional benefits? RER Solutions, Inc could be your new home. RER Solutions, Inc., is accepting resumes for a **Data Analyst** to join our superior workforce. The **Data...

  • HR Data Analyst

    3 weeks ago


    Washington, United States BOTG LLC Full time

    Job DescriptionJob DescriptionWe are looking for a HR Data Analyst in Washington, DC (hybrid) for a long-term contract position. Job Description:Position: HR Data AnalystLocation: Washington, DC (Hybrid)Duration: Long-term contract positionClient: Direct ClientRequirements: Would be someone who understands enterprise workforce strategy. Has overseen or was a...

  • Data Analyst

    3 weeks ago


    Port Washington, United States Tekraders LLC Full time

    Position: Data Analyst Location: Port Washington, NY-(Need Only Locals) Visa: No H1B Required skills: Bachelor’s degree in Business, Informatics or Engineering 2 to 3 years of previous experience Excellent ability to identify business issues and ability to cut through complexity Superior analytical and project management skills Understand Process...

  • Data Analyst

    3 weeks ago


    Washington, United States RER Solutions Full time

    Job Type Full-time Description Do you want to work for a company that cares about you as a person, not just a number? For a company that provides outstanding leadership? For a company that offers exceptional benefits? RER Solutions, Inc could be your new home. RER Solutions, Inc., is accepting resumes for a Data Analyst to join our superior workforce. The...


  • Washington, United States NTT DATA Full time

    **Req ID**: 282316 We are currently seeking a Junior Analyst to join our team in Washington, District of Columbia (US-DC), United States (US). NTT DATA is currently seeking to hire a **Junior Analyst **to support a Cyber Hygiene project offering to measure the effectiveness of security awareness training for an organization's information system users. In...

  • Data Analyst

    1 month ago


    Washington, United States RER Solutions, Inc. Full time

    Job DescriptionJob DescriptionDescription:Do you want to work for a company that cares about you as a person, not just a number? For a company that provides outstanding leadership? For a company that offers exceptional benefits? RER Solutions, Inc could be your new home.RER Solutions, Inc., is accepting resumes for a Data Analyst to join our superior...

  • Data Analyst

    3 weeks ago


    Washington, United States RER Solutions, Inc. Full time

    Job DescriptionJob DescriptionDescription:Do you want to work for a company that cares about you as a person, not just a number? For a company that provides outstanding leadership? For a company that offers exceptional benefits? RER Solutions, Inc could be your new home.RER Solutions, Inc., is accepting resumes for a Data Analyst to join our superior...

  • HR Data Analyst

    2 weeks ago


    Washington, United States BOTG LLC Full time

    **Title: HR Data Analyst** **Location: Washington, DC** **Duration: Long Term contact** **Direct Client** **Responsibilities**: - Collect, clean, and analyze HR data from multiple sources, including HRIS, ATS, performance management systems, surveys, and other relevant sources. - Work with the project team to develop and maintain HR metrics, dashboards,...

  • Workforce Analyst

    3 weeks ago


    Washington, United States FYI-For Your Information, Inc. Full time

    The Workforce Analyst (Job Analysis and Hiring Assessment) will provide Human Capital and Strategic Workforce Planning specific to job analysis and hiring assessment and program development, project management, coordination, training, qualitative and quantitative data analysis and studies, in accordance with current Federal and the National Credit Union...