patient care coordinator

4 weeks ago

Waycross, Georgia, United States Bone & Joint Institute Full time
Job DescriptionJob DescriptionSalary:

PATIENT CARE COORDINATOR

Bone & Joint Institute of South Georgia (BJISG) is a well-established, busy orthopaedic practice serving over 18 counties in Southeast Georgia. With four locations, seven healthcare providers, and over 70 employees, BJISG is a leading employer with a collaborative team environment. The practice offers a competitive salary and benefits package to all full-time employees, including health insurance and a 401(k).

Our mission at the Bone & Joint Institute is to offer our patients the finest orthopaedic care available and consider it a privilege to be trusted with their care. We pride ourselves on being a great place to practice orthopaedic medicine, a great place for employees to work, and a great place for patients to receive care.

The Patient Care Coordinator is the face and voice of this busy orthopaedic practice. From the first impression on the telephone to welcoming each person into the office, top notch customer service is delivered every step of the way. The patient care coordinator answers the telephone, pre-registers new patients into a computer program, prepares the office for the day, collects payment for service, schedules appointments using a computerized program, and performs other administrative and clerical duties. Additional duties include scheduling all office visit appointments, verifying insurance benefits and eligibility, routing incoming phone calls to the appropriate department, facilitating the referral process, check-in, check-out, and collecting patient responsibility at time of service.

Patient Care Coordinators work in areas of call center, check-in, or check-out.


QUALIFICATIONS AND EXPERIENCE

  • High school diploma required
  • College education or trade school preferred
  • Up to two years experience in a medical office, telemarketing or other customer service position
  • Experience in Physical Therapy setting a plus
  • Neat, professional appearance
  • Pleasant speaking voice and demeanor
  • Familiarity with scheduling and rearranging appointments
  • Experience using an EHR/EMR preferred
  • Computer literate—with keyboard skills and knowledge of practice management and word processing software
  • Type 40 WPM (accurate and fast data entry skills)
  • Able to enter data into the computer system accurately; good spelling
  • Comfortable using email and interacting with Internet applications
  • Strong written and verbal communication skills and cheerful attitude
  • Provide outstanding customer service – must be friendly and compassionate to patients
  • Reliable and highly motivated
  • Fast paced self-starter
  • Highly organized and astute attention for detail

RESPONSIBILITIES

  • Answers all incoming calls for the practice
  • Schedules patient appointments, according to protocol
  • Enter patient demographic and insurance information into the computer program
  • Verifies information is complete and accurate
  • Performs insurance eligibility verification
  • Ensure all referrals are received prior to patient's appointment
  • Routes faxes as appropriate in the EHR
  • Scans insurance cards and other information
  • Greets patients as they arrive
  • Collects payments for services and issues receipts
  • Prepares the office for the day
  • Performs other administrative and clerical duties
  • Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
  • Maintains detailed knowledge of practice management and other computer software as it relates to job functions
  • Attends continuing education courses as requested
  • Performs additional duties as requested by Manager or Team Leader/Supervisor

  • Patient Care Technician(PCT)

    4 weeks ago

    Waycross, Georgia, United States Davita, Inc. Full time

    Davita, Inc Carswell Ave [Nursing Assistant / Health Aide] As a Patient Care Technician at Davita, Inc, you'll: Monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup; Provide direct one-on-one patient care for a safe, comfortable and hygienic dialysis...

  • Registered Nurse RN Rehab

    1 month ago

    Waycross, Georgia, United States HCA Healthcare Full time

    Description Sign-on Bonus Available for Qualified CandidatesDo you have the career opportunities as a Registered Nurse RN Rehab you want with your current employer? We have an exciting opportunity for you to join Memorial Satilla Health which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMemorial Satilla Health,...

  • Registered Nurse for Hospice Services

    4 weeks ago

    Waycross, Georgia, United States CHSGa Full time

    Join us at Affinis Hospice - a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for...

  • Caregiver-NIGHT SHIFT PRN

    4 weeks ago

    Waycross, Georgia, United States Abide Home Care of South East Georgia Full time

    Abide Home Care - Hiring PCA/CaregiverWelcome to Abide Home Care, a top-tier home care provider in Georgia.At Abide Home Care, we are dedicated to making a difference in the lives of our clients. As a caregiver, you play a crucial role in ensuring our clients' well-being and overall health.Responsibilities:Provide personal hygiene assistance to elderly...

  • RN - Medical Unit PRN

    4 weeks ago

    Waycross, Georgia, United States Memorial Satilla Health Careers Full time

    Do you have the PRN career opportunities as an Med Surg RN PRN you want with your current employer? We have an exciting opportunity for you to join Memorial Satilla Health which is part of the nation's leading provider of healthcare services, HCA Healthcare. Memorial Satilla Health, offers a total rewards package that supports the health, life, career and...

  • Pcu Registered Nurse Prn

    4 weeks ago

    Waycross, Georgia, United States Memorial Satilla Health Full time

    Introduction:PRNDo you have the career opportunities as a PCU RN you want with your current employer? We have an exciting opportunity for you to join Memorial Satilla Health which is part of the nation's leading provider of healthcare services, HCA Healthcare.Benefits:Memorial Satilla Health, offers a total rewards package that supports the health, life,...

  • Registered Nurse PRN

    4 weeks ago

    Waycross, Georgia, United States Memorial Satilla Health Careers Full time

    Description Introduction Do you have the PRN career opportunities as an Med Surg RN PRN you want with your current employer? We have an exciting opportunity for you to join Memorial Satilla Health which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Memorial Satilla Health, offers a total rewards package that...

  • Registered Nurse, PACU

    2 weeks ago

    Waycross, Georgia, United States Memorial Satilla Health Full time

    Introduction Are you looking for a place to deliver excellent care patients deserve? At Memorial Satilla Health we support our colleagues in their positions. Join our Team as a Registered Nurse PACU and access programs to assist with every stage of your career. Benefits Memorial Satilla Health, offers a total rewards package that supports the health, life,...

  • Emergency Room Registered Nurse

    1 month ago

    Waycross, Georgia, United States HCA Healthcare Full time

    Description Sign-on bonus & Relocation Assistance Available for Qualified CandidatesMid-ShiftsDo you have the career opportunities as an Emergency Room Registered Nurse you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join...

  • Certified Nursing Assistant/ Night

    1 month ago

    Waycross, Georgia, United States CHSGa Full time

    Join us at Waycross Health & Rehab– a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's...

  • Certified Nursing Assistant for Hospice Services

    4 weeks ago

    Waycross, Georgia, United States GA MedGroup Full time

    Join us atAffinis Hospice- a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the...

  • Registered Nurse

    4 weeks ago

    Waycross, Georgia, United States HCA South Atlantic Division Full time

    HCA South Atlantic Division is seeking a Registered Nurse (RN) Cardiac Cath Lab for a nursing job in Waycross, Georgia. Job Description & Requirements Specialty: Cardiac Cath Lab Discipline: RN Start Date: ASAP Duration: Ongoing Shift: days, flexible Employment Type: Staff Shift: Days (Rotating Weekends) Description Sign-On and Relocation Available for...

  • Registered Respiratory Therapist

    1 month ago

    Waycross, Georgia, United States HCA Healthcare Full time

    Description IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our RRT opening with Memorial Satilla Health today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsMemorial Satilla Health, offers a total rewards package that supports the health, life, career and...

  • LPN Rehab PRN

    1 month ago

    Waycross, Georgia, United States HCA Healthcare Full time

    Description IntroductionDo you have the PRN career opportunities as a PRN Rehab LPN you want with your current employer? We have an exciting opportunity for you to join Memorial Satilla Health which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMemorial Satilla Health, offers a total rewards package that supports the...

  • Nurse Extern PRN

    4 weeks ago

    Waycross, Georgia, United States Memorial Satilla Health Careers Full time

    Description Introduction Do you have the PRN career opportunities as a(an) Nurse Extern PRN you want with your current employer? We have an exciting opportunity for you to join Memorial Satilla Health which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Memorial Satilla Health, offers a total rewards package...

  • Sleep Lab Tech PRN

    1 month ago

    Waycross, Georgia, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) Sleep Lab Tech PRN you want with your current employer? We have an exciting opportunity for you to join Memorial Satilla Health which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMemorial Satilla Health, offers a total rewards package that...

  • Growth Opportunity For Advanced Practice Clinicians in Waycross, Georgia

    1 month ago

    Waycross, Georgia, United States TeamHealth Full time

    TeamHealth has excellent opportunities for full-time advanced practice clinicians to join our hospitalist team at Memorial Satilla Health in Waycross, Georgia. Work a seven-on, seven-off block schedule at this general medical and surgical facility and 231-bed non-profit hospital. Memorial Satilla Health provides high quality care to patients from Southeast...

  • Nocturnist Opening in Waycross, Georgia

    1 month ago

    Waycross, Georgia, United States TeamHealth Full time

    TeamHealth has a great opportunity for a full-time physician to join our hospitalist team as a nocturnist at Memorial Satilla Health in Waycross, Georgia. You'll work a seven-on, seven-off schedule at this 231-bed, non-profit hospital that has been providing high-quality care for over 30 years. Hospitalists at this facility manage patients in the ICU/PCU....

  • Hospitalist Physician in Waycross, Georgia

    1 month ago

    Waycross, Georgia, United States TeamHealth Full time

    TeamHealth has excellent opportunity for two (2) full-time physicians to join our hospitalist team located at Memorial Satilla Health in Waycross, Georgia. We have one (1) day position and one (1) nocturnist role available on the hospital medicine team.Work a seven-on, seven-off block schedule at this general medical and surgical facility. Memorial Satilla...

  • Registered Nurse

    4 weeks ago

    Waycross, Georgia, United States CareerStaff Unlimited Full time

    Registered Nurse - RN - Skilled Nursing FacilityHere at CareerStaff Unlimited, we are hiring a qualified Registered Nurses for afull-time contractposition at a well-established skilled nursing facility inWaycross, Georgia These passionate qualified nurses will have a strong focus on assisting and supporting providers (physicians, nurse practitioners, and...