In House Marketing Manager
2 weeks ago
Davie, FL, USA
- Fort Lauderdale, FL, USA
- Hallandale Beach, FL 33009, USA
- Hollywood, FL, USA
- Miami Beach, Florida, USA
- Miami, FL, USA
- Pompano Beach, FL, USA
- Sunny Isles Beach, FL 33160, USA
Friday, July 28, 2023
The In-House Marketing Manager
is responsible for overseeing the day to day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters and exchangers).
Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions
Manage representative performance standards & penetration
Design programs to increase tour flow during off season months
Maintain site penetration above approved levels without generating guest complaints
Maintain tour and/or gifting cost below approved or budgeted levels
Hold weekly meetings with all associates to address procedures, policies, issues, and programs
Ensure weekly In-House reports are submitted to In House by set deadline
Manage Concierge Front Desk and/or In House Marketing personnel. Includes ensuring daily, weekly and monthly reporting is accurate from both a Concierge and Financial standpoint
Job Requirements:
High School Diploma or equivalent
One year of Timeshare, Management and Customer Service experience
Concierge, Web Based Reporting, and basic check-in procedures customer service and quality fundamentals, MS Office Suite.
Detailed-oriented with strong analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization
Other details
Job Family Marketing Generalists
Job Function None
Pay Type Salary
Employment Indicator NON-MCC
Apply Now
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