IT Manager

Carleton-Willard Village is a premier Continuing Care Retirement community located in Bedford, MA. Services include supportive care, skilled nursing, rehabilitation, and memory care all in a village-type setting. Our 72-acre sanctuary of pristine woods, meadows, walking paths and gardens is just north of Boston.

Position Summary:

Hands-on IT Manager leading Carleton-Willard Village's technology initiatives for the business and the residents that we serve. Ensures high security of systems, data accuracy and integrity. Optimize our partnerships and vendor management.

Essential Duties & Responsibilities:

Technical Leadership :

• Manage all aspects of IT operations, including network infrastructure, security, and systems administration
• Roll up your sleeves and dive into technical challenges alongside your team
• Collaborate with cross-functional stakeholders to align IT strategies with business goals

Vendor Management :

• Cultivate and maintain strong relationships with technology vendors
• Negotiate contracts, evaluate service levels, and ensure cost-effectiveness
• Stay informed about industry trends and emerging solutions

Team Building :

• Develop a vision for the IT team's growth
• Recruit, mentor, and train future team members
• Foster a collaborative and innovative work environment

Strategic Planning :

• Define and execute the IT roadmap
• Identify opportunities for process improvement and efficiency
• Champion digital transformation initiatives

Budget Oversight :

• Manage the IT budget, ensuring prudent allocation of resources
• Prioritize investments based on business impact

Qualifications:

• Proven experience as an IT leader, ideally in a small team or startup environment
• Strong technical background with hands-on expertise in areas such as network administration, cloud services, and cybersecurity
• Exceptional vendor management skills-ability to negotiate, evaluate, and optimize vendor relationships
• Visionary mindset with the ability to build and inspire a future IT team
• Excellent communication and collaboration skills
• Hands on approach while being a strategic thinker and implementor
• Bachelor's degree in computer science, Information Systems, or a related field

Carleton-Willard Village is committed to providing equal opportunity for employment and advancement to all team members and potential team members. Carleton-Willard Village does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.

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