The Appointment Setter supports our sales team by reaching out to potential customers in a call center setting, focusing on scheduling appointments. Responsibilities include:

• Maintaining a minimum standard of outbound calls
• Approaching each call with the aim of setting appointments
• Handling sales inquiries promptly
• Following up with potential customers
• Responding to internet leads
• Accurately documenting customer interactions
• Other duties as needed

Requirements:

• 1-2 years of customer service experience in outbound calls
• Excellent written and verbal communication skills
• Prior phone experience
• Basic knowledge of the automotive industry
• Proficiency in MS Office
• Availability to work evenings and weekends
• Bilingual skills are a plus

Competencies:

• Goal-oriented with a drive to exceed goals
• Outstanding communication and customer service skills
• Ability to collaborate effectively

In exchange for your expertise and dedication, Toyota of Clermont offers competitive salaries and benefits. Employment is subject to a background check. Toyota of Clermont is an Equal Opportunity Employer.