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Spa Customer Relations Associate Location: NY-Carle Post Date: 09-08-23
2 weeks ago
You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING The primary Qualifications and Requirements of this role include, but are not limited to:
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
What's in it for you?
Hourly wage plus commissions and bonuses
Flexible schedules
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus
Contests
Job Requirements:
Excellent personal appearance, good verbal and written communication skills.
Customer satisfaction oriented outlook
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
High degree of professionalism
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