Spa Customer Relations Associate Location: NY-Carle Post Date: 09-08-23

2 weeks ago


Greenville, South Carolina, United States Hand & Stone Franchise Corp Full time
Hand and Stone is seeking for a Spa Customer Relations Associate.

You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING The primary Qualifications and Requirements of this role include, but are not limited to:

Provide excellent customer service to members/guests

Welcome and greet members/guests upon arrival

Answer phones, book appointments, sell memberships, gift cards and upgrades

Follow proper filing procedures/file maintenance

Promote health/wellness benefits of massage therapy

Maintain a professional and clean work environment & appearance

Positive, energetic attitude

Team player

Perform various other duties as assigned

What's in it for you?
Hourly wage plus commissions and bonuses

Flexible schedules

Professional and safe work environment

Employee discounts

Employee rewards program/employee referral bonus

Contests

Job Requirements:
Excellent personal appearance, good verbal and written communication skills.

Customer satisfaction oriented outlook

Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

High degree of professionalism

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