Category Support Specialist

1 week ago

Green Bay, Wisconsin, United States Grainger Businesses Full time

Work Location Type: Hybrid - Green Bay, WI

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-CertifiedTM company, we're looking for passionate people to join our team as we continue leading the industry.

Are you good at managing details and working with different teams? Do you enjoy helping to bring new products to market? We're looking for a Category Support Specialist to join our team at Imperial Supplies You will help manage new product requests, support product management, and assist with global sourcing projects. If you're organized, communicative, and enjoy problem-solving, this job might be perfect for you.

Imperial Supplies, a Grainger company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

At Imperial, people come first. Here's what we offer:

  • Competitive salary
  • Hybrid / Remote schedule
  • Monday – Friday work schedule, no nights, or weekends
  • Immediate medical, dental, vision; 18 days paid vacation, 6 paid holidays and 6% of annual earnings contributed to your retirement, immediately vested

Key Responsibilities:

Manage New Product Requests:

  • Be the main point of contact for new product requests from our sales team.
  • Handle the process of adding new suppliers, negotiating prices, and setting initial terms.
  • Work with product and pricing teams to set prices for new products.
  • Communicate updates and provide monthly reports on new product requests.

Support Product Management:

  • Help product managers, category managers, sales, and marketing with various requests.
  • Handle product inquiries, new product requests, customer feedback, image collection, and product information updates.

Support Product Lines:

  • Research customer needs and competitors' products.
  • Add products requested by product managers and sales, ensuring they meet profit goals.

Assist with Global Sourcing Projects:

  • Participate in requests for quotes and product testing.
  • Identify new global product opportunities.

Handle Custom Product Requests

  • Manage requests for customized products with customer logos from sales and customers.

Manage Safety Data Sheets:

  • Collect and update safety information from vendors.

Provide Routine Support:

  • Assist with day-to-day product management and purchasing tasks.
  • Provide backup support for purchasing functions.
  • Help with special projects and other tasks as needed to support the product management team.

Minimum Education and Experience: Associate's Degree or equivalent work experience. 1-3 years in distribution, product management, marketing, customer service, or sales

Preferred Education and Experience: Bachelor's Degree in Business or Marketing. 1-3 years of product experience in a distribution environment

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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