Client Management and Implementation Business Analyst

2 weeks ago

Fargo, North Dakota, United States Blue Cross Blue Shield North Dakota Full time
All about usYou likely know us as an insurance company, but that's just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It's a mission we take seriously.

We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota.

This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.

Work environmentThis opportunity is eligible for a fully remote or hybrid work arrangement. We empower our employees to find a work style that is best for them. Learn more at Life at Blue | BCBSND.This position is eligible for internal and external applications.

Pay information Pay Level:

022FLSA Category:
Non-Exempt
  • HourlyA day in the life The Client Management and Implementation Business Analyst is responsible for supporting the business operations of the client implementation process.
This position serves as a liaison between various internal departments and external business system vendors.

The Client Management and Implementation Business Analyst will serve as the first to review, troubleshoot, and make determinations on the best course of action to resolve departmental issues and to ensure consistent operational efficiency.


Your responsibilities will include:
Functions as a liaison between various internal departments and external business vendors.
Leads and/or participates in special projects, cross-functional workgroups and corporate projects, as needed. Serves as a subject matter expert within assigned department and makes decisions on behalf of team, when appropriate. Assists leadership by collaborating with appropriate business owners to ensure projects and other business solutions are met. Actively supports corporate project meetings by setting milestone dates and works to meet these dates.

Analyzes and promotes business enhancement efforts with the goal of creating a positive impact on the customer experience or geared towards creating efficiencies; participates in the design and implementation of these efforts to ensure the system design fits the needs of Blue Cross Blue Shield of North Dakota (BCBSND) customers, both internally and externally.

Collaborates with departmental staff when process or system issues are identified, works to understand the cause and the overall business impact and follows any issue through resolution, including communicating status updates to applicable stakeholders and providing training when necessary.

Identifies features to maximize the capability of individual systems or methods to create synergies between multiple systems and departments. Works cross-functionally to implement project plans to capitalize on process improvements. Develops/writes/reviews business requirements for system changes/enhancements, as well as performs testing as the changes are made.
Implements process/technology improvements and determines most effective method for training staff. Assists in the development of training and training materials. Coordinates joint training sessions with staff when process/technology improvements are ready to be implemented.
Provides back-up support to the department, as necessary.

What you need to succeed A Bachelor's degree and 4 years of experience in healthcare, insurance, business systems or a related area.

Communicate well verbally or in writing with individuals to deliver information.
Resolve problems, make suggestions and implement process improvements. Organized and proficient in collecting data and have the ability to prioritize tasks in a changing environment.
Analyze problems and communicate proposed solutions.

Understanding of the products and benefits portfolio at BCBSND.Develop, maintain and strengthen effective relationships with others inside and outside of the organization.

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standardsBenefits and perks Wellness incentives including well-being lifestyle spending accounts, employee assistance program and employee discounts.

Encouraged paid time off including paid holidays and flexible holidays to use as you wish.16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.

Employee recognition, community initiative events and yearly company outings.
Workplace flexibility offering remote, office or hybrid work schedules and the freedom to make time for important commitments.
Our core benefits include health, dental, vision and life insurance, short-term and long-term disability and paid parental leave.

Equal opportunity employmentEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email job posting will be closed 6/17/2024 at 8:00 a.m. (CT). No further applications will be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)

  • Business Analyst Manager

    4 weeks ago

    Fargo, North Dakota, United States Doosan Bobcat North America Full time

    Job Information The Business Analyst Manager will provide insight, business analytics and strategic direction to the Doosan Bobcat Grounds Maintenance Equipment (GME) business functions. This position uses insights from data analytics and research to drive more informed strategic decisions on business cases, project prioritization, KPIs, and product...

  • Business Analyst Manager

    2 months ago

    Fargo, North Dakota, United States Doosan Bobcat North America Full time

    Job Information The Business Analyst Manager will provide insight, business analytics and strategic direction to the Doosan Bobcat Grounds Maintenance Equipment (GME) business functions. This position uses insights from data analytics and research to drive more informed strategic decisions on business cases, project prioritization, KPIs, and product...

  • Business Analyst Manager

    2 weeks ago

    West Fargo, North Dakota, United States Doosan Bobcat Full time

    Business Analyst Manager Last Updated Date: May 8, 2024 Location: West Fargo, ND, US, 58078 Company: Doosan Bobcat NA Corp Job Information The Business Analyst Manager will provide insight, business analytics and strategic direction to the Doosan Bobcat Grounds Maintenance Equipment (GME) business functions. This position uses insights from data...

  • Business Analyst Manager

    2 weeks ago

    West Fargo, North Dakota, United States Doosan Bobcat Full time

    Business Analyst ManagerLast Updated Date: Jun 6, 2024Location:West Fargo, ND, US, 58078Company: Doosan Bobcat NA CorpJob InformationThe Business Analyst Manager will provide insight, business analytics and strategic direction to the Doosan Bobcat Grounds Maintenance Equipment (GME) business functions. This position uses insights from data analytics and...

  • Business Advisor

    2 weeks ago

    Fargo, North Dakota, United States Transworld Business Advisors Full time

    Job Description:Your primary duties as a Business Broker are threefold based upon our service offerings: Business Brokerage: You will build relationships with small business owners and help them prepare their business to be confidentially listed. Once the business is listed you will be the transaction manager for the buyer screening, offer, due diligence,...

  • Business Systems Analyst III

    4 weeks ago

    Fargo, North Dakota, United States Doosan Bobcat North America Full time

    A close affiliate of Doosan Bobcat, Doosan Digital Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates all over the world. Location : [[Bismarck, ND | West Fargo, ND]]Job Information In this role, you will work as a...

  • Business Systems Analyst III

    1 month ago

    Fargo, North Dakota, United States Doosan Bobcat North America Full time

    A close affiliate of Doosan Bobcat, Doosan Digital Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates all over the world. Location : [[Bismarck, ND | West Fargo, ND]]Job Information In this role, you will work as a...

  • Business Analyst II

    1 month ago

    Fargo, North Dakota, United States Border States Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Fargo , ND or Bismarck, ND or Charlotte, NC or Phoenix, AZ or Maple Grove, MN or Nashville, TN or Kansas...

  • Business Analyst II

    4 weeks ago

    Fargo, North Dakota, United States Border States Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Fargo , ND or Bismarck, ND or Charlotte, NC or Phoenix, AZ or Maple Grove, MN or Nashville, TN or Kansas...

  • Business Analyst II

    4 weeks ago

    Fargo, North Dakota, United States Border States Full time

    Business Analyst II Border States Industries Inc. (Fargo, ND) to be rspnsble for spprtng day2day functns of biz tchnlgy sys to spprt cstmrs' needs; cllbrtng w/ biz, dvlpmnt, & othr anlyst teams to write tchncl & functnl dcmnttn to dscrbe prgrm dvlpmnt, logic, codng, & crrctng, incl end-usr dcmnttn; reviewng, anlyzng, modfyng, wrtng, &/or excutng thrgh chnge...

  • Business Analyst II

    2 months ago

    Fargo, North Dakota, United States Border States Full time

    Business Analyst II Border States Industries Inc. (Fargo, ND) to be rspnsble for spprtng day2day functns of biz tchnlgy sys to spprt cstmrs' needs; cllbrtng w/ biz, dvlpmnt, & othr anlyst teams to write tchncl & functnl dcmnttn to dscrbe prgrm dvlpmnt, logic, codng, & crrctng, incl end-usr dcmnttn; reviewng, anlyzng, modfyng, wrtng, &/or excutng thrgh chnge...

  • Business Analyst II

    2 weeks ago

    Fargo, North Dakota, United States Border States Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.This position will be located in: Fargo , ND or Bismarck, ND or Charlotte, NC or Phoenix, AZ or Maple Grove, MN or Nashville, TN or Kansas...

  • Business Analyst II

    4 weeks ago

    Fargo, North Dakota, United States Border States Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.This position will be located in: Fargo , ND or Bismarck, ND or Charlotte, NC or Phoenix, AZ or Maple Grove, MN or Nashville, TN or Kansas...

  • Business Analyst II

    1 month ago

    Fargo, North Dakota, United States Border States Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.This position will be located in: Fargo , ND or Bismarck, ND or Charlotte, NC or Phoenix, AZ or Maple Grove, MN or Nashville, TN or Kansas...

  • Program Analyst

    1 month ago

    Fargo, North Dakota, United States National Oceanic And Atmospheric Administration Full time

    As a Program Analyst, you will perform the following duties:Oversee and conduct analysis and evaluation of the effectiveness of National Marine Sanctuaries Program operations. Identify procedural problems. Use quantitative and qualitative methods to analyze findings and make recommendations in reports to comply with policies, guidance, and regulations...

  • Client Executive

    2 weeks ago

    Fargo, North Dakota, United States Marsh & McLennan Companies, Inc. Full time

    Client Executive- Employee Health & Benefits - Grand Forks or Fargo, ND (MMA Upper Midwest)Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact...

  • Business Intelligence Analyst

    1 day ago

    Fargo, North Dakota, United States Doosan Bobcat North America Full time

    Job Information Join Our Team of Groundbreakers & Be Part of Creating the Future At Bobcat, we're not just a company; we're a force for innovation, and our diverse team of groundbreakers is at the heart of our success. With a legacy of excellence and a commitment to empowering people to accomplish more, we're seeking passionate individuals who want to be...

  • Fraud Risk Analyst

    2 weeks ago

    Fargo, North Dakota, United States U.S. Bancorp Full time

    We are now hiring for an exciting opportunity as Fraud Risk Analyst 3 within U.S. Bancorps Enterprise Fraud Strategy team. The successful candidate will play a key role in U.S. Banks Enterprise Fraud Strategy team analyzing data and creating rules Fraud, Risk Analyst, Risk, Transaction, Strategy, Analyst, Banking, Business Services

  • Senior Client Advocate – Surety

    4 weeks ago

    Fargo, North Dakota, United States Marsh McLennan Agency Full time

    Senior Client Advocate – SuretyOur not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and...

  • Senior Client Advocate – Surety

    1 month ago

    Fargo, North Dakota, United States Marsh McLennan Agency Full time

    Senior Client Advocate – SuretyOur not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and...