Available Title(s):

Business Title:

Employee Type:

Time Type:

Position Term:

Position Details:

Summary of Duties:

Position functions in support of our Residential Network system (ResNet), campus Cable TV system (CATV) and related initiatives across the Pullman campus. Works under direct supervision of IT Network & Telecom Journey. Responsible for prioritizing work performed, performing problem solving/troubleshooting and makes some decisions within established limits. Independently consults with customers regarding networking and CATV needs and makes solution recommendations within established guidelines and limitations. Consults with supervisor, other units, and vendors as necessary to achieve resolution (e.g., consult with ITS for network changes). Assists supervisor in for CATV system vendor management including all hardware and cabling vendors and contractors. Assists supervisor in managing cabling vendors and contractors for other structured cabling.

Required Qualifications:

• A Bachelor's degree in a technology field and one year of professional work experience, any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• Excellent verbal and written communication skills.
• Requires successful completion of a background check.
• Must have or be able to obtain a valid and unrestricted driver's license (CDL not required).
• Must be AMP Certified or be able to obtain this certification within twelve months of hire.
• Should have or be able to obtain certification for fiber optic cable splicing within twelve months of hire.
• Must have or be able to acquire certification for use of ladders, man lifts, and other equipment necessary to perform the job duties within 90 days of hire.
• Must have or be able to obtain "competent person training" to work on roof tops.
• May receive callbacks outside of normal work hours for significant events

Preferred Qualifications:

• Trained and able to perform fusion splicing on fiber optic cable.
• Experience working with an online help desk ticketing system.
• Experience with working in environments where exposure to asbestos may occur.

Additional Information:

Area/College:

Student Affairs

Department Name:

Administrative Services Information Systems (ASIS)

City, State, Zip:

Pullman, WA 99164

Department Link:

Monthly Salary:

$5,719 to $7,695 | Range 03IT (Steps A - M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: .

Find total compensation here:

Overtime Eligibility:

Not overtime eligible.

FTE: 100%

This is a Permanent position.

Posting Close Date:

Applicants must submit their completed application by Monday, June 3, 2024 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the "Resume/CV" section of your application. Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application.
• All documents must be attached before submitting the application. The application cannot be edited once submitted.
• Documents may be submitted in one file or separate files.
• Applicants are encouraged to upload as a PDF if possible.
• Applicants will be requested to provide contact information for professional references within the online application.

Required Documents:

• Resume
• Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: v), Washington State TDD Relay Service: Voice Callers: ; TDD Callers: , f), or