Revenue Cycle Liaison

1 week ago

Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

General Summary of Position
Represents MPBS (MedStar Physician Billing Services) to assigned clinical service lines and entities. Provides support and guidance related to revenue cycle optimization and problem resolution. Distills standard and ad hoc analytics into understandable findings and communicates with all levels of associates, ranging from: physicians and other clinical staff; entity and service line leadership; and line staff throughout the professional services enterprise. Fields inquiries from all associates regarding all phases of the revenue cycle, ensuring that the problem or question is resolved or addressed correctly and in a timely manner. Resolves problems or inquiries that include identifying the correct resource, either within MPBS or externally within MedStar, as well as identifying problems that require escalation to leadership. The Revenue Cycle Liaison MPBS must be well versed in every phase of the revenue cycle (including but not limited to: scheduling; registration; coding; claims submission and adjudication and all related analytics). Aids the practice and individual clinician to better understand their financial and operational performance, and targets achievable improvements, efficiencies, regulatory compliance and enhanced patient satisfaction.

Primary Duties and Responsibilities

Attends practice related and other meetings with or for Associate Director, Director, AVP as requested, and follows up and communicates information, as appropriate. These meetings require the associate to provide advanced revenue cycle analytics, identify opportunities for efficiency and revenue optimization.Supports client practice leadership in developing productivity and quality assurance standards that maximize revenue opportunity and are compliant with applicable state and federal regulations.Requests and reviews all standard produced reporting to identify trends or issues. Monitors and researches key operating and performance trends to include but not limited to, GCR, NCR, denial percentage, charge lag, and accounts receivable days.Analyzes, synthesizes and reports assigned receivables in accordance with policies and procedures. Using data and observation, identifies opportunities for revenue improvement, increased efficiency and effectiveness.Optimizes collaboration between departmental partners and MPBS to resolve issues in patient management, AR management and overall revenue cycle process. Tasks of this nature include but are not limited to patient/customer service inquiries, payer correspondence related to audits, communication about regulatory findings, navigating IT/IS challenges (creating TES and/or claim edits, user access to system functions), provider credentialing and specialty recognition, new locations, or specialty services (including pricing methodology).Partners with A/R management to target denial trends and facilitates successful adjudication.Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.Participates in educational/professional development activities.Supports development and facilitation of onsite revenue cycle training and education to ensure best practice and systems procedures.

Minimum Qualifications
Education

  • Bachelor's degree preferred

Experience

  • 3-4 years Medical practice management or professional services reimbursement experience required
  • One year of relevant professional-level work experience may be substituted for one year of required education.

Licenses and Certifications

  • CPC (Certified Professional Coder) certification preferred

Knowledge, Skills, and Abilities

  • Comprehensive understanding of CPT, ICD-10, HCPCS, ASA and CDT-2 coding. Strong problem-solving abilities. Ability to work effectively and independently under pressure in a deadline driven production orientation workplace while maintaining a professional demeanor. Must be able to work in a fast-paced environment and to analyze, quantify and produce reports about concerns that are identified within revenue cycle process. Must possess working knowledge of payer's policies, the health care industry, regulatory and compliance issues, as well as excellent technical knowledge of and proficiency with practice management systems. Excellent verbal and written communication skills. Working knowledge of physician practice revenue cycle workflows to troubleshoot/problem solve. Must possess a thorough knowledge of Windows Office applications (Word, Excel, Power Point etc.) Expertise in database tools (Access, SQL) is beneficial but not required. Must be able to deliver work product in a timely manner, while managing competing priorities. Must possess a keen understanding of the healthcare regulatory environment.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

  • Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
  • Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
  • Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
  • More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.

  • Assistant Director Of Revenue Cycle

    1 week ago

    Washington, Washington, D.C., United States Diamond Healthcare Corporation Full time

    Requisition Number:Type of Position: Full-TimeLocation: Washington, DCApply NowOverviewCome work with a great team Signet Health manages the Behavioral Health Services for Medstar Washington Hospital Center (MWHC) and has a full-time opening for an Assistant Director of Revenue Cycle.The Assistant Director of Revenue Cycle provides technical and leadership...

  • Radiology Revenue Specialist

    1 week ago

    Washington, Washington, D.C., United States Howard University Hospital Full time

    Job DescriptionJob DescriptionRadiology Revenue Cycle Specialist: FT 40 hours per week, Monday Friday ( 8am -430pm) No weekends required.With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the...

  • General Attorney

    3 days ago

    Washington, Washington, D.C., United States Internal Revenue Service Full time

    The Special Counsel serves as legal staff official and confidential advisor to the Division Counsel/Associate Chief Counsel (National Taxpayer Advocate (NTA) Program). The Office of the Division Counsel/Associate Chief Counsel (NTA Program) is responsible for managing, directing and providing legal advice for programs and services related to the mission of...

  • Information Technology Specialist

    1 month ago

    Washington, Washington, D.C., United States Internal Revenue Service Full time

    WHAT IS THE RAAS DIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas:Research, Applied Analytics and Statistics, Data Management DivisionThe following are the duties of this position at the full working level.Develops national policy and provides expert advice regarding the research, design,...

  • General Attorney

    1 month ago

    Washington, Washington, D.C., United States Internal Revenue Service Full time

    The Office of Chief Counsel, General Legal Services (GLS) employs approximately 82 attorneys and 7 paralegals. The Ethics and General Government Law Branch (EGG) acts as the program coordinator and primary advisor to the Deputy Ethics Official, providing legal advice and ethics advisory opinions on all ethics matters, including advice on matters as to the...

  • General Attorney

    3 weeks ago

    Washington, Washington, D.C., United States Internal Revenue Service Full time

    The Office of Chief Counsel, General Legal Services (GLS) employs approximately 82 attorneys and 7 paralegals. The Ethics and General Government Law Branch (EGG) acts as the program coordinator and primary advisor to the Deputy Ethics Official, providing legal advice and ethics advisory opinions on all ethics matters, including advice on matters as to the...

  • Administrator II GPG

    24 hours ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Plans, manages and coordinates all administrative/billing operations for the site(s) department/office/clinic. Implements and enforces MedStar's policies and procedures pertaining to personnel, federal and state regulations, daily operations, and support of medical care.EducationBachelor's degree in Health Care Administration or related field Preferred...

  • CFO MedStar Wash Hospital Center

    3 weeks ago

    Washington, Washington, D.C., United States MedStar Health Full time

    The Chief Financial Officer (CFO) serves as the primary financial officer for the MedStar Washington Hospital Center and the MedStar Health Research Institute. Major responsibilities include developing and maintaining a strategic financial plan and annual operating and capital budgets; financial analysis of new programs, review of all financial reporting and...

  • CFO MedStar Wash Hospital Center

    1 month ago

    Washington, Washington, D.C., United States MedStar Health Full time

    The Chief Financial Officer (CFO) serves as the primary financial officer for the MedStar Washington Hospital Center and the MedStar Health Research Institute. Major responsibilities include developing and maintaining a strategic financial plan and annual operating and capital budgets; financial analysis of new programs, review of all financial reporting and...

  • Patient Financial Associate

    6 hours ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Department: Surgery CenterStatus: Full-time, 40 hours per weekSchedule: Monday-Friday, 7:00am-3:30pmJob Summary: Responsible for inpatient and outpatient registration activities, which include assessing the patient's financial status, identifying and obtaining a source of payment and gathering sufficient information to facilitate reimbursement, ensuring the...

  • Working Capital Manager

    1 week ago

    Washington, Washington, D.C., United States Allen & Overy Full time

    Allen & Overy LLP and Shearman & Sterling LLP are on an exciting journey to create an even stronger offering for our clients and our people: In May 2023, we announced our proposed merger with Shearman and Sterling, with the intention of becoming a new global leader named Allen Overy Shearman Sterling, A&O Shearman for short.- Department purposeAchieving the...

  • Director, Accounting

    3 weeks ago

    Washington, Washington, D.C., United States Washington Wizards Full time

    Position Overview: The Director, Accounting is responsible for managing accounting staff for the Washington Wizards and other Monumental Basketball entities.Do you have strong accounting knowledge, proactive leadership, and the ability to facilitate projects and initiatives to support various departments within the company? We'd love to hear from...

  • Director, Accounting

    2 months ago

    Washington, Washington, D.C., United States Washington Wizards Full time

    Position Overview: The Director, Accounting is responsible for managing accounting staff for the Washington Wizards and other Monumental Basketball entities.Do you have strong accounting knowledge, proactive leadership, and the ability to facilitate projects and initiatives to support various departments within the company? We'd love to hear from...

  • Area Sales Manager

    1 week ago

    Washington, Washington, D.C., United States Top Candidate Search Group Full time

    Title: Area Sales Manager - Aesthetic/DermatologyTerritory: Washington, DCCompany: World leader of aesthetic medical technologies and energy based solutions for surgical, aesthetic and beauty markets. Innovative products, massive growth, fast growing company with new product launches every yearDescription:Responsible for generating revenue and executing...

  • Manager of Institutional Giving

    3 weeks ago

    Washington, Washington, D.C., United States National Trust for Historic Preservation Full time

    JOB SUMMARY This position is responsible for increasing revenue frominstitutional donors and growing the donor base for the NationalTrust for Historic Preservation across all National Trustdepartments and platforms; managing high-level operationalfunctions and projects; and providing writing and projectmanagement support within the Development Division as it...

  • Manager of Institutional Giving

    1 month ago

    Washington, Washington, D.C., United States National Trust for Historic Preservation Full time

    JOB SUMMARY This position is responsible for increasing revenue frominstitutional donors and growing the donor base for the NationalTrust for Historic Preservation across all National Trustdepartments and platforms; managing high-level operationalfunctions and projects; and providing writing and projectmanagement support within the Development Division as it...

  • Business Systems Analyst W/jira Experience

    1 week ago

    Washington, Washington, D.C., United States Harkcon, Inc. Full time

    NA-90 works to maintain, operate, and modernize NNSA infrastructure to enable program results. NNSA's infrastructure protects global security through unique capabilities found nowhere else in the United States. These capabilities are threatened by deteriorating facilities built during the Manhattan Project and Cold War eras. MELE requires a Business Systems...

  • Senior Director Behavioral Health Services

    1 week ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Careers Full time

    The Senior Director of Behavioral Health Services plans, directs, manages, and coordinates activities for the Behavioral Health Service including the integration of behavioral health services through the acute care and outpatient medical/surgical areas at MWHC. Primarily, the Senior Director serves as the Behavioral Health Service Executive reporting...

  • Regional Vice President of Operations

    3 weeks ago

    Washington, Washington, D.C., United States HHM Hotels - DC Metro Region Full time

    OverviewOpportunity: Regional Vice President of OperationsHHM Hotels is seeking an experienced and strategic Regional Vice President of Operations to lead and oversee a prominent cluster of hotels within our DC/Maryland/Virgina portfolio. Your expertise will drive excellence in guest service, operational performance, and financial results across the...

  • Partner Manager, Systems Integrators

    1 month ago

    Washington, Washington, D.C., United States The Washington Post Full time

    Job DescriptionThe Partner Manager, Systems Integrators (SI) at Arc XP will play a pivotal role in driving strategic partnerships and alliances with SIs worldwide. This role, reporting to the Senior Director, Partnerships, is focused on establishing profitable partnerships with large global systems integrators (GSI's) to drive revenue growth, expand market...