Operations Manager
6 days ago
Operations Manager - Full Time
Location: Redmond, WA
Rate: $77,812.80/YR
At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.
JOB SUMMARY:
Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations.
Distinguishing Characteristics: Primary job function is the management of a segment of an office's guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, and/or performs routine duties that are also performed by subordinates more than 40% of the time, it should be classified as: Field Supervisor.
Education/Experience: Associate degree and 2+ years of progressive supervisory and management experience. Additional relevant experience can be substituted for the required education based on one calendar year of experience for one academic year of education.
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What We Offer:
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
- Paid Time Off (4 floating holidays per yr., 48 hours of sick time per yr., and 80 hours of vacation time per yr.)
- Paid Holidays (8 per yr.)
- Paid Family Leave (up to 12 weeks a yr in accordance with State law)
- Parental Leave (4-10 weeks of paid time off)
- Weekly Pay
- Employee Referral Program
- Virtual Medical Appointments With Telemedicine
- Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More
- Free Uniforms & Paid Training
- Pet Daycare Discounts
- Employee Assistance Program & So Much More
- 18 years of age or older
- High School Diploma or GED Required
- Standard computer / technology skills needed
- Must be able to provide exceptional customer service to our clients and their guests
- Must be responsible, accountable, objective, and have a strong work ethic
- Must have a strong grasp of appropriate and professional verbal / written communication
- Conflict resolution and de-escalation skills a plus
- Customer service background preferred
- Must be able to interact with a wide range of individuals in a professional manner
- Must have a reliable means of communication
- Must have a reliable means of transportation
- Must have the legal right to work in the United States
- Must have the ability to speak, read, and write English
- Understanding of security operations
- Knowledge of supervisory practices
- Planning, organizing and leadership skills
- Oral and written communications skills
- Strong customer service and service delivery orientation
- Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures
- Ability to take initiative and achieve results
See a different world.
EOE/M/F/Vet/Disabilities
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About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
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