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Director, CSR

4 months ago

Phoenix, Arizona, United States PetSmart Full time
About the Team


The Legal team provides responsive, collaborative, high-quality legal services and sound business solutions to our partners across all areas of PetSmart including business relationships, employment law, associate relations, real estate transactions, and others.

They ensure we are operating with integrity and in line with our strategic initiatives.

About the Location

Hybrid Position:


This position is based in Phoenix, Arizona and may be considered Hybrid based on PetSmart's FlexSmart policy and business needs.

A Hybrid work arrangement is considered to be a blend of onsite and remote work activity.

Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs.

About the Job

Position Overview:


As the Director of CSR & Sustainability at PetSmart, you will report directly to the VP of Corporate Communications & Corporate Social Responsibility.

Working collaboratively with key internal stakeholders, including Merchandising, Veterinary Services, Store Operations, Supply Chain, Procurement, Human Resources, and Legal, you will direct, advise on, develop, execute, and oversee initiatives, processes, guidelines, and data management that support our key CSR priorities.


Responsibilities:

  • Strategy, Reporting & Transparency:
  • Oversee key activities, including the production of annual CSR report, materiality assessments, and gap analyses.
  • Complete ESG reporting for company sponsors and owner partners.
  • Identify opportunities for increased transparency in reporting, aligning with additional frameworks and staying ahead of the regulatory environment.
  • Serve as a representative and/or liaison to industry sustainability groups, such as the Pet Sustainability Coalition and Sustainable Brands, contributing to solutions that align with PetSmart's goals and benefit the industry.
  • Support strategic stakeholder engagement with NGOs, trade organizations, and other important partners.
  • Manage day-to-day activities related to PetSmart's CSR strategy, aligning with goals and recognized frameworks (i.e. GRI and the UN Sustainable Development Goals.
  • Goal Tracking & Governance:
  • Lead the tracking of PetSmart's CSR goals across animal welfare, human capital, DEI, and environmental sustainability, with a specific focus on energy and waste reduction.
  • Oversee the development of CSR and sustainability materials for internal governance groups such as the ESG Steering Committee.
  • Associate &

Civic Engagement:

  • Direct efforts to engage associates in DEI initiatives, supporting Associate Resource Groups and community events.
  • Support PetSmart's civic engagement strategy, including identifying and activating local community events, partnerships, and associate voter engagement.

Qualifications:

  • Bachelor's degree in a relevant field; MBA, Master's degree and/or JD preferred. 5-7 years proven experience in managing ESG programs, with a focus on DEI and environmental sustainability.
  • Proven project management skills with the ability to oversee multiple initiatives simultaneously.
  • Familiarity with non-financial reporting standards and frameworks.
  • Passion for and commitment to PetSmart's mission and values.
  • The ideal candidate should possess experience in managing and developing teams, demonstrate effective interpersonal and communication skills, and exhibit proficiency in Microsoft Office (Word, Excel, and PowerPoint). They must be highly organized, detail-oriented, and goal-driven, with exceptional written and verbal communication skills. The candidate should thrive in a fast-paced environment, manage multiple assignments simultaneously, and adapt to shifting priorities, all while maintaining a professional mannerism. Additionally, the ability to work both independently and collaboratively as a team player, along with flexibility to travel as needed, is crucial for success in this role.
About the Culture


At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share.

These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success.


Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work
  • On-site Dog Park "Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers "Sit & Stay" Café serving fresh breakfast and lunch options
  • On-site coffee bar "Lil' Paws" learning center and onsite daycare facility (associate paid)
  • Volunteer events with PetSmart Charities
  • Learn more about #LifeAtPetSmart here:
  • Check out Associate stories and share in some celebrations at PetSmart:
  • Explore PetSmart Benefits here:
  • If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide


PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

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