Registrar I
3 months ago
Manages patient registration in the Patient Access Department. As the first point of contact for most CRMC patients, this position provides key customer and financial services. This position provides services for pre-registration, payer authorization, registration services, pre and point of service collections, medical necessity checking and financial counseling, referring those patients to appropriate sources for follow up as needed. Is a mid-level member of the Patient Registration Team and serves as a resource for other staff.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Minimum Required Education: High School Diploma:
Preferred Education: Associates degree in healthcare or related field. Knowledge of medical terminology, ICD, and insurance.
Experience:
- Minimum of two years patient registration experience, experience in an emergency room, or other medical office environment experience, OR a combination of core classwork from an accredited college or university in a medical course of study.
- An understanding of financial and insurance information. Collections experience desired.
- Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Accurate data entry skills and ability to use basic computer hardware. Experience with a Windows environment or experience using multiple software/computer applications at the same time.
Revenue Cycle Certified Representative (RCCP 1) or Certified Healthcare Access Associate (CHAA) or equivalent Revenue Cycle Professional Certification required within 12 months
