Store Team Leader

1 week ago

Lady Lake, Florida, United States THE PAPER STORE Full time
The Paper Store is committed to being the premier destination for all of our customers' gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Store Team Leaders are responsible for delivering world class service, achieving sales goals, maintaining visual excellence, and maintaining operational compliance in a fun and fast paced retail environment. The Store Team Leader reports directly to the District Manager.

Store Team Leaders are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Store Team Leader responsibilities also include building and inspiring high-performing teams who achieve sales goals, managing payroll, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team accountable for upholding The Paper Store mission statement, standards, and policies.

KEY RESPONSIBILITIES:
  • Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
    1. Greet and welcome every customer warmly and with enthusiasm
    2. Understand customer needs by asking open-ended questions
    3. Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
    4. Suggest additional items to build onto sales by utilizing effective selling techniques
    5. Thank the customer sincerely and invite them to return and shop with us again
  • Be a TPS Brand Ambassador
  • Build customer loyalty by being friendly, attentive and respectful of customers
  • Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
  • Create a positive work environment by modeling ethical behavior, fostering open communication and maintaining confidential information as required
  • After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
  • Demonstrate the ability to make decisions with sound judgement, in the best interest of the TPS customer, store team and business
  • Demonstrate a commitment to training and development utilizing all training resources available
  • Execute strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS Customer Capture, and Store Events
  • Demonstrate ability to cross train Associates, Key holders, and Department Managers in all areas of the store to build bench strength and a succession plan for leadership in all departments
  • Continually train and coach associates in all areas of the business including visual/merchandising tasks and standards, operational tasks, compliance to company policies and GUEST service behaviors
  • Utilize company performance management tools to develop team members (evaluations, performance documentation, feedback and motivation)
  • Build positive working relationships with District Manager, peers, merchandisers and corporate partners
  • Resolve conflicts, problem solve and facilitate complex conversations with honesty and respect
  • Effectively manage supply, and payroll budgets on a weekly/monthly basis
  • Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.
  • Complete all other related tasks/direction as assigned by the District Manager within assigned time frame
  • Achieve hiring goals, maintain a staff that meets the needs of the business, and retain top talent
  • Fill open positions within 30 days by actively networking and recruiting
  • Ensure compliance to all company Policies, Procedures and expectations
JOB REQUIREMENTS:
  • Previous experience in specialty retail management is preferred
  • College degree preferred
  • Ability to adapt to and lead change
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Ability to create a team environment through positive leadership
  • Professional presentation in attire, demeanor, appearance and compliance to company dress code
  • Demonstrate the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
  • Ability to multitask, while being attentive to customers
  • Proficient in using Microsoft Office and POS Systems
  • Ability to work autonomously while paying strong attention to detail
  • Ability to be mobile on the sales floor and/or stock room for extended periods of time.
  • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography.

  • Sales Team Manager

    3 weeks ago

    Lady Lake, Florida, United States Belk Full time

    The Sales Team Manager reports to the Assistant Store Manager- Selling or Store Manager and ensures and drives efficient execution of the selling function within their store. The Sales Team Manager position is an exempt position that requires leadership and use of discretion to drive success of assigned departments.Essential Functions:• Meet or exceed area...

  • Sales Team Manager

    1 month ago

    Lady Lake, Florida, United States Belk Full time

    The Sales Team Manager reports to the Assistant Store Manager- Selling or Store Manager and ensures and drives efficient execution of the selling function within their store. The Sales Team Manager position is an exempt position that requires leadership and use of discretion to drive success of assigned departments.Essential Functions:• Meet or exceed area...

  • Assistant Store Manager

    1 week ago

    Lake Wales, Florida, United States Kwik Trip Full time

    Location:Kwik Trip N Wales Rd Wales, WI 53183Requisition:195084Shift: VariableEducation Experience: No DegreeLeadership Experience: 1-3 yearsRelated Military Occupational Classification (MOC): SK, 3MOX1, 3M011, 3F111Assistant Store Leader:This position oversees all aspects of running a retail/food location Hiring, training, scheduling of 2060 coworkers Food...

  • Sales Lead

    4 weeks ago

    Lady Lake, Florida, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    3 weeks ago

    Lady Lake, Florida, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • sales associate

    1 week ago

    Lady Lake, Florida, United States City Furniture Full time

    Who We Are...With over 50 years of experience and several CITY Furniture and Ashley Home Store showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization focused on you With planned...

  • Food & Beverage Manager

    1 week ago

    Lady Lake, Florida, United States Wawa Full time

    Job DescriptionThe Food & Beverage Manager (FBM) is responsible for managing all aspects of the food service and beverage operation. By utilizing the food service team, this manager is responsible for the efficient execution of all fresh food/ food service programs in compliance with corporate and regulatory guidelines and supporting the General Manager in...

  • MC Resident Caregiver

    1 week ago

    Lady Lake, Florida, United States Watercrest Senior Living Full time

    A GREAT CAREER starts with a GREAT COMPANY Apply to join our team of servant leaders today THE DIFFERENCE IS OUR PEOPLE . Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders. We've achieved GREAT PLACE TO...

  • Assistant Store Manager

    3 weeks ago

    Lake Wales, Florida, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    3 weeks ago

    Lake Wales, Florida, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    1 month ago

    Lake Wales, Florida, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    1 month ago

    Lake Wales, Florida, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Store Sales Associate

    1 week ago

    Lake Worth, Florida, United States PPG Industries Full time

    Immediately Hiring Store Sales Associate in Lake Worth TX (Telephone Rd) Store Starting Pay $17.00 per hour Full Time Benefits and Weekly Pay Text the word "PPG" to to apply for this position via text This position is for Full Time - Day Shift scheduled within store hours:Monday - Friday: 7am - 5pmSaturday: 8am - 12pmSunday: ClosedAs a Store Sales Associate,...

  • Business Office Manager

    1 week ago

    Lady Lake, Florida, United States Watercrest Senior Living Group Full time

    A GREAT CAREER starts with a GREAT COMPANYApply to join our team of servant leaders today THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders. We've achieved GREAT PLACE TO WORK...

  • Registered Nurse, Intensive Care Unit

    1 week ago

    Lady Lake, Florida, United States UF Health Central Florida Full time

    *Registered Nurse ICU (Sign-On Bonus) **Both days and nights are available. UF Health The Villages Hospital has been serving the health care needs of our community for 58 years. The hospital offers advanced cardiac care, including one of the largest cardiothoracic surgery programs in the state. The American College of Cardiology has recognized UF Health...

  • Full Time Family Medicine Physician

    21 hours ago

    Lady Lake, Florida, United States Merritt, Hawkins & Associates Full time

    Job Description & RequirementsFamily Medicine Physician in FloridaStartDate: ASAP Pay Rate: $ A highly reputable practice in a rapidly growing Florida community is seeking a qualified family medicine physician or internal medicine physician to join its team. This is a great opportunity for the incoming provider to earn desirable income while serving a...

  • Shift Leader

    1 week ago

    Lake City, Florida, United States Phase Three Star, LLC Full time

    We are seeking qualified individuals to become part of our Management Team for our locations Critical skills and abilities for Shift Management success: - Model great customer service while managing crew to deliver great customer service as well. - Shift Leader, Shift Lead, Leader, Shift Manager

  • Manager SDET and QA

    1 week ago

    Lake Mary, Florida, United States Team Cymru Inc Full time

    Team Cymru IncJob Summary:We are seeking an experienced Software Development Manager in Test to lead our Software Development Engineers in Test (SDET) and the Quality Assurance functional area. The ideal candidate will have a deep understanding of SaaS and Cloud based technologies, and significant experience as a leader of people and technology in the...

  • Licensed Beauty Advisor

    3 weeks ago

    Lake Wales, Florida, United States Sephora Full time

    Job ID: 247369Store Name/Number: PA-English Village (1140)Address:1460 Bethlehem Pike Suite N, North Wales, PA 19454, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:FlexPosition Type: RegularLicensed Beauty Advisor (Cosmetology, Esthetician)As our Licensed Beauty Advisor, you are an expert in all thing's beauty You're here to guide...

  • Custodian - Now Hiring

    1 week ago

    Lake Wales, Florida, United States Wegmans Full time

    Schedule: Part timeAvailability: Afternoon, Evening (Including Weekends). Age Requirement: Must be 18 years or olderLocation: North Wales, PAAddress: 500 Montgomery MallPay: $15.50 / hourJob Posting: 05/27/2024Job Posting End: 06/26/2024Job ID:R0210983As a member of our store maintenance team at Wegmans, you are an important part of making sure the entire...