Logistics Freight Operator

2 weeks ago


Santa Fe Springs, California, United States Geopaq Logic Full time

Job Title :
Logistics Operator (Product Planning)

Work Location:
Santa Fe Springs, CA 90670

Duration : 1+ year

Work Hours: 8:30~17:30

Job Function/Description:

  • Receive and review shipping instructions from customer and ensure that all documents are accurate and complete.
  • Prepare shipping documents and other related paperwork, such as Arrival Notices and ISF information.
  • Monitor shipment status, including tracking and tracing, and report any delays to customer throughout the transit process.
  • Provide customers with updates on the status of their shipments.
  • Monitor shipments to ensure they are delivered on time and in compliance with regulations.
  • Manage relationships with selected drayage/trucking carriers/customs broker and make urgent communication in case of emergency.
  • Provide customer service, including responding to customer inquiries, and resolving customer complaints.
  • Keep records of all transactions of shipments, and maintain customer accounts.
  • Develop and implement strategies to optimize operational processes.
  • Collaborate with other departments to provide high quality customer service.

Skills and Specifications

  • 3+ years of Freight Forwarding operation or transportation/logisticsrelated relevant experience
  • Strong understanding of international transportation / freight forwarding industry
  • Bachelor's Degree preferred, High school GED required
  • Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
  • Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
  • Ability to prioritize, ability to shift one's focus to urgent issues while not falling behind on other duties
  • Excellent problemsolving skills
  • Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
  • TMS and WMS system experience preferred

Job Types:
Full-time, Contract

Pay:
$ $28.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Freight: 2 years (preferred)

Ability to Commute:

  • Santa Fe Springs, CA required)

Ability to Relocate:

  • Santa Fe Springs, CA 90670: Relocate before starting work (required)

Work Location:
In person

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