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Patient Connect Rep

3 months ago

Evansville, Indiana, United States Deaconess Full time

Join our Team# We are looking for a compassionate, caring and dedicated Patient Connect Representative to join our team and help us continue our tradition of excellence.# Benefits We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success.# Our extensive benefits package includes standard and advantage options.# In addition to that we offer: Level 4 children#s enrichment centers Tuition reimbursement Career advancement opportunities Payactive - Work Today, Get Paid Tomorrow # As a Patient Connect Representative, you will play a critical role in continuing the healing mission of Deaconess. # Job Overview This position is responsible for scheduling patient appointments, conducting physician referrals, scheduling classes, maintaining electronic call schedules, responding to answering service calls and paging, responding to emergency calls and life safety emergencies, activating emergency response teams, activating MyChart accounts for callers, facilitating general calls and performing overhead announcements. This person must possess strong communication skills, have excellent grammar and spelling skills, be proficient in keyboard use and be knowledgeable about various computer software programs. The ability to multitask, prioritize and shift gears quickly are a must for this fast-paced role. This individual must demonstrate ability to perform unit competencies successfully. # Education and Experience High school diploma. Business background with direct customer-related contact experience preferred.

Join our Team

We are looking for a compassionate, caring and dedicated Patient Connect Representative to join our team and help us continue our tradition of excellence.

Benefits

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our extensive benefits package includes standard and advantage options. In addition to that we offer:

  • Level 4 childrens enrichment centers
  • Tuition reimbursement
  • Career advancement opportunities
  • Payactive - Work Today, Get Paid Tomorrow

As a Patient Connect Representative, you will play a critical role in continuing the healing mission of Deaconess.

Job Overview

This position is responsible for scheduling patient appointments, conducting physician referrals, scheduling classes, maintaining electronic call schedules, responding to answering service calls and paging, responding to emergency calls and life safety emergencies, activating emergency response teams, activating MyChart accounts for callers, facilitating general calls and performing overhead announcements. This person must possess strong communication skills, have excellent grammar and spelling skills, be proficient in keyboard use and be knowledgeable about various computer software programs. The ability to multitask, prioritize and shift gears quickly are a must for this fast-paced role. This individual must demonstrate ability to perform unit competencies successfully.

Education and Experience

High school diploma. Business background with direct customer-related contact experience preferred.