Director Quality Improvement

1 week ago


Buffalo, New York, United States Univera Healthcare Full time
Summary Director of Quality Improvement

This role entails overseeing and strategizing quality programs and regulatory activities across various business lines, focusing on enhancing member/customer experiences, ensuring compliance with regulatory agencies like NYS DOH, CMS, and NCQA. Responsibilities include leading the development and implementation of improvement programs, enhancing quality performance, and driving operational excellence that positively impacts members, providers, employers, and the community.

Essential Accountabilities
  • Collaborates with Health Plan-wide leadership to develop and evaluate long-term quality improvement strategies.
  • Aligns efforts to achieve business objectives related to clinical quality, member experience, and operational performance.
  • Oversees multi-year and annual plans to meet regulatory requirements.
  • Manages high-profile projects/initiatives to drive improvement and address customer needs.

This role requires analytical skills for in-depth analysis and reporting, fostering enterprise awareness of quality programs, and engaging with external resources for best practice insights.

Minimum Qualifications: Minimum of eight years progressive healthcare or management experience, Bachelor's Degree in Business Administration or related field, Master's Degree preferred. Must have expertise in quality measurement and performance improvement processes, familiarity with regulatory agencies such as NCQA and CMS, and strong program management skills.

Physical Requirements: Ability to work at a computer workstation for extended periods and travel across the service region as needed.

Company Overview: At the Lifetime Healthcare Companies, we're dedicated to creating healthier communities through diversity and inclusion efforts. We value workforce diversity, employee development, and offer competitive compensation and benefits.

We encourage individuals from underrepresented groups to apply and are committed to fostering a culture of inclusion, diversity, equity, and access.

The posted salary range represents the minimum and maximum possible for this position, with actual salary varying based on experience, qualifications, and internal equity.

Remote work opportunities are available on a case-by-case basis.

An Equal Opportunity Employer, we consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


  • Quality Specialist

    1 week ago


    Buffalo, New York, United States UBMD Primary Care Full time

    About the Job:Join our team at UBMD Primary Care as a **Quality Specialist** and play a crucial role in improving patient, provider, and team satisfaction, as well as enhancing practice efficiency. If you have experience in primary care settings with successful quality improvement initiatives, excellent communication skills, and the ability to multitask, we...


  • Buffalo, New York, United States Delaware North Gaming Full time

    The Opportunity Delaware North is hiring a Senior Culinary Director to join our team. The Senior Culinary Director will enhance the guest experience across the enterprise with respect to embedding leadership and standards concering Back of the House (BOH) Operations. The Senior Culinary Director engages with business and culinary leaders to ensure BOH...


  • Buffalo, New York, United States Delaware North Gaming Full time

    The Opportunity Delaware North is hiring a Database Marketing Corporate Director to join our team in Buffalo, New York. As the Director of Database Marketing, you will oversee all aspects of the Direct Marketing and Database program. Lead, execute, and manage the direct response plan in support of Delaware North Gaming Properties. Oversee project scheduling,...


  • Buffalo, New York, United States Delaware North Gaming Full time

    The Opportunity Delaware North is hiring a Database Marketing Corporate Director to join our team in Buffalo, New York. As the Director of Database Marketing, you will oversee all aspects of the Direct Marketing and Database program. Lead, execute, and manage the direct response plan in support of Delaware North Gaming Properties. Oversee project scheduling,...


  • Buffalo, New York, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:June 10, 2024Department: Regional Safety and QualityShift:Day (United States of America)Shift Length:8 hour shiftHours Per Week:36Union Contract:Non-UnionWeekend Rotation: NoneJob Summary:Leads key safety and quality initiatives in their respective business unit and incorporates high reliability principles and...


  • Buffalo, New York, United States Resolute Workforce Solutions Full time

    Job DescriptionClient: Brevitas Corp.Our Global Company, Brevitas Corp., is dedicated to helping organizations achieve tangible results and lasting improvements via successful project delivery, continuous process improvement and effective management of change. We serve businesses in a wide range of industries including Pharmaceuticals, Food & Beverage,...


  • Buffalo, New York, United States Hearty Helpings Inc Full time

    Job DescriptionJob DescriptionDescription:SUMMARY OF DUTIES: Assists staff in the absence of their immediate supervisor and serves as back up to all Quality Assurance (QA), Sanitation Worker, Dishwasher and Commissary Warehouse duties. Ensures all QA, Culinary and other sanitation standard operating procedures (SOPs) are precisely followed and documented...


  • Buffalo, New York, United States Delaware North Gaming Full time

    The Opportunity Delaware North is hiring a Corporate Promotions Director to join our team in Buffalo, New York. As the Corporate Promotions Director, you will be responsible for overseeing the execution of deliverables associated with established marketing strategies. If you have lofty career goals, want a challenging role where collaboration and hard work...


  • Buffalo, New York, United States Delaware North Gaming Full time

    The Opportunity Delaware North is hiring a Corporate Promotions Director to join our team in Buffalo, New York. As the Corporate Promotions Director, you will be responsible for overseeing the execution of deliverables associated with established marketing strategies. If you have lofty career goals, want a challenging role where collaboration and hard work...


  • Buffalo, New York, United States StraussGroup Full time

    THE COMPANY Our clients operating affiliates provide a continuum of residential and non-residential senior care services across a wide range of settings including independent living, assisted living, and skilled nursing facilities. THE POSITION The Regional Director of Clinical Services position is of an executive nature, comprised of complex leadership...


  • Buffalo, New York, United States TeamHealth Full time

    Are you looking to advance your career in emergency medicine (EM) leadership? We are seeking a facility medical director (FMD) to lead our team of EM physicians at Sisters of Charity Hospital (SOCH) in Buffalo, New York Join our established group in the heart of Western New York and be a part of the renowned Catholic Health System (CHS). The ideal candidate...


  • Buffalo, New York, United States TeamHealth Full time

    Are you looking to advance your career in emergency medicine (EM) leadership? We are seeking a facility medical director (FMD) to lead our team of EM physicians at Sisters of Charity Hospital (SOCH) in Buffalo, New York Join our established group in the heart of Western New York and be a part of the renowned Catholic Health System (CHS). The ideal candidate...


  • Buffalo, New York, United States TeamHealth Full time

    Are you looking to advance your career in emergency medicine (EM) leadership? We are seeking a facility medical director (FMD) to lead our team of EM physicians at Sisters of Charity Hospital (SOCH) in Buffalo, New York Join our established group in the heart of Western New York and be a part of the renowned Catholic Health System (CHS). The ideal candidate...


  • Buffalo, New York, United States Delaware North Gaming Full time

    The Opportunity Delaware North is hiring a Quality Assurance Analyst to join our team in Buffalo, New York. As a Quality Assurance Analyst, you will be responsible for creating the processes and framework to ensure quality software development. If you have lofty career goals, want a challenging role where collaboration and hard work are rewarded, apply now....


  • Buffalo, New York, United States Delaware North Gaming Full time

    The Opportunity Delaware North is hiring a Quality Assurance Analyst to join our team in Buffalo, New York. As a Quality Assurance Analyst, you will be responsible for creating the processes and framework to ensure quality software development. If you have lofty career goals, want a challenging role where collaboration and hard work are rewarded, apply now....

  • Director Purchasing

    1 week ago


    Buffalo, New York, United States Catholic Health System Full time

    Salary: 99, ,629.00 USD Facility: Administrative Regional Training Cntr Shift: Shift 1 Status: Full Time FTE: Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: Yes Work Schedule: Days Hours: 8-4:30 Summary: The Director, Purchasing is responsible for developing, implementing and overseeing the proper procurement of contracted materials and...


  • Buffalo, New York, United States Cassia Full time

    Park View, a 5-star rated, 123-bed Care Center, has a rare opening for a Full-Time Environmental Services Director to join our team. In this role, you will plan, organize, develop and direct the overall operation of the housekeeping and laundry department in a senior care community. You will ensure that the highest degree of clean laundry/linens and facility...


  • Buffalo, New York, United States Cassia Full time

    Park View, a 5-star rated, 123-bed Care Center, has a rare opening for a Full-Time Environmental Services Director to join our team. In this role, you will plan, organize, develop and direct the overall operation of the housekeeping and laundry department in a senior care community. You will ensure that the highest degree of clean laundry/linens and facility...


  • Buffalo, New York, United States University at Buffalo Full time

    University at Buffalo Executive Director for Interprofessional Education Buffalo , New York Apply Now Position Title: Executive Director for Interprofessional Education Posting Number: F240002 Employer: StateFTE:1.00 Position Summary:UB is seeking an Executive Director for Interprofessional Education to be the leader for generating and disseminating...


  • Buffalo, New York, United States University at Buffalo (SUNY) Full time

    Position Title: Associate Director of Application and Web Development Posting Number: U240028 Employer: UB Foundation Activities FTE: 1.00 Position Summary: The Associate Director of Application and Web Development plays a pivotal role within our Application Support team, focusing on driving the success of fundraising and engagement initiatives...