![University of Maryland Medical System](https://media.trabajo.org/img/noimg.jpg)
Patient and Family Care Liaison
2 months ago
I. General Summary Under direct supervision assists with daily operations of the assigned unit or department.
Greets and establishes relationships with patients, families and visitors in order to facilitate communications with the staff and physicians and support the plan of care.
Ensures and provides the highest level of service, answers questions, and directs patients and their families as needed.II.
Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.- Cordially greets families and visitors upon arrival to the unit or department. Orients each family to the processes associated with the unit or department including communication with the clinical staff, and visitation with the patient. Reviews the patients' rights and responsibilities, including the management of patient belongings and valuables on admission and throughout an admission.
- Develops strong relationships with patients, families, physicians and staff to ensure a professional and consistent experience in the unit or department. Anticipates needs of families in waiting rooms and the patient rooms. Ensures excellent customer service while interacting with and serving a culturally diverse population.
B. Employee exhibits emotional maturity by remaining calm during crisis or emotionally charged situations.
C. Employee exhibits a positive attitude at all times and exhibits enthusiasm while performing duties.
D. Employee acts as role model in demonstrating customer service behaviors.
- Ability to handle multiple tasks in a dynamic, fast-paced environment and work in a team environment. Possesses a positive attitude, professional appearance, genuine and confident demeanor.
- Under the supervision of nursing, answers call bells and appropriately communicates the needs of the patient and family with nursing staff. Can independently offer comfort items such as blankets, linens, and other amenities.
- Coordinates communications for families in delicate and stressful situations. Manages requests from patients, families, visitors, physicians, and other staff while maintaining departmental and hospital policies. Displays sensitivity to patient and family concerns, in a non-judgmental way.
We have other current jobs related to this field that you can find below
-
MC PATIENT AND FAMILY CARE LIAISON
4 weeks ago
Baltimore, United States University of Maryland Medical System Full timeJob DescriptionJob DescriptionCompany DescriptionCome join UMMC Midtown Campus and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! Job DescriptionI. General Summary...
-
MC PATIENT AND FAMILY CARE LIAISON
4 weeks ago
Baltimore, United States University of Maryland Medical System Full timeJob DescriptionJob DescriptionCompany DescriptionWhen we say “our community” we mean it. UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, has had a long history of working to keep our community healthy and has grown to become a trusted teaching hospital for medical and surgical care in Baltimore City. Located in...
-
Urgent/Primary Care Physician
2 months ago
Baltimore, United States Patient First Full timePatient First is the leading urgent care and primary care provider in the mid-Atlantic region. Because Patient First was founded by a physician, we understand the flexibility and freedom you want in both your professional and personal life. If you are ready for a fulfilling career providing exceptional care, you’ll find it at Patient First.Scroll down for...
-
Urgent/Primary Care Physician
2 months ago
Baltimore, United States Patient First Full timePatient First is the leading urgent care and primary care provider in the mid-Atlantic region. Because Patient First was founded by a physician, we understand the flexibility and freedom you want in both your professional and personal life. If you are ready for a fulfilling career providing exceptional care, you'll find it at Patient First.With over 75...
-
Clinical Support Liaison
1 month ago
Baltimore, United States Keswick Full timeClinical Support Liaison Full Time | Day Shift | 8am-4:30pm $18-$22/hour (Pay based on experience) Keswick is located in Baltimore, MD. We are seeking dedicated, caring team members willing and able to commit to our workplace values: Connection, Empathy, Inclusion and Advocacy! Keswick was top-ranked for 2024 as High-Performing by U.S. News & World Report, a...
-
Clinical Support Liaison
1 month ago
Baltimore, United States Keswick Full timeClinical Support Liaison Full Time | Day Shift | 8am-4:30pm $18-$22/hour (Pay based on experience) Keswick is located in Baltimore, MD. We are seeking dedicated, caring team members willing and able to commit to our workplace values: Connection, Empathy, Inclusion and Advocacy! Keswick was top-ranked for 2024 as High-Performing by U.S. News & World Report, a...
-
Clinical Support Liaison
4 weeks ago
Baltimore, United States Keswick Full timeJob DescriptionJob DescriptionClinical Support LiaisonFull Time | Day Shift | 8am-4:30pm$18-$22/hour(Pay based on experience)Keswick is located in Baltimore, MD. We are seeking dedicated, caring team members willing and able to commit to our workplace values: Connection, Empathy, Inclusion and Advocacy!Keswick was top-ranked for 2024 as High-Performing by...
-
Urgent/Primary Care Physician
2 weeks ago
Baltimore, United States Patient First Full timePatient First is the leading urgent care and primary care provider in the mid-Atlantic region. Because Patient First was founded by a physician, we understand the flexibility and freedom you want in both your professional and personal life. If you are ready for a fulfilling career providing exceptional care, you ll find it at Patient First.With over 75...
-
Urgent/Primary Care Physician
1 month ago
Baltimore, United States Patient First Full timePatient First is the leading urgent care and primary care provider in the mid-Atlantic region. Because Patient First was founded by a physician, we understand the flexibility and freedom you want in both your professional and personal life. If you are ready for a fulfilling career providing exceptional care, you ll find it at Patient First.With over 75...
-
Clinical Liaison, RN
3 months ago
Baltimore, MD, United States CommuniCare Advantage Full timeClinical Liaison, RNThe CommuniCare Family of Companies, is currently recruiting an experienced Sales/Marketing professional for the position of Clinical Liaison overseeing referrals for our facilities in the Baltimore, MD market. RN license required. We are looking for true marketers who get out, hit the pavement, and bring in referrals! Salary plus monthly...
-
Medical Doctor
6 days ago
Baltimore, United States AllCare Primary and Immediate Care Full timep>Primary Care Physician Needed in Baltimore/Canton, MDAre you looking for a fulfilling career in primary care medicine with a strong focus on work-life balance? AllCare Family Medicine is seeking a skilled and compassionate Family or Internal Medicine Physician to join our dedicated team. We pride ourselves on providing excellent patient care in a warm and...
-
Nurse-RN
1 month ago
Baltimore, United States Patient First Full timeThe responsibilities of this job include, but are not limited to, the following:Implementing Patient First's policies and procedures;Offering quality nursing care and generating a genuinely warm and friendly atmosphere for patients and employees;Providing nursing care in the ambulatory setting to individual patients and families;Using sound judgment when...
-
Consultation Liaison Faculty
4 weeks ago
Baltimore, United States University of Maryland, Baltimore Full timeConsultation Liaison Psychiatry Faculty Opportunity Department of Psychiatry, University of Maryland School of Medicine, Baltimore Job Description: University of Maryland Medical Center, the flagship teaching hospital of University of Maryland School of Medicine is seeking a Consultation-Liaison Psychiatrist. Both inpatient and outpatient service...
-
Urgent/Primary Care Physician
3 months ago
Baltimore, MD, United States Patient First Full timePatient First is the leading urgent care and primary care provider in the mid-Atlantic region. Because Patient First was founded by a physician, we understand the flexibility and freedom you want in both your professional and personal life. If you are ready for a fulfilling career providing exceptional care, you'll find it at Patient First.With over 75...
-
Patient Representative
3 months ago
Baltimore, United States Excelsia Injury Care Full timeAbout Us At Excelsia Injury Care we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, Pennsylvania and Missouri which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries.The healthcare companies we manage, and service, offer an extensive slate of...
-
Patient Representative
3 months ago
Baltimore, United States Excelsia Injury Care Full timeAbout Us At Excelsia Injury Care we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, Pennsylvania and Missouri which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries. The healthcare companies we manage, and service, offer an extensive slate of...
-
Patient Care Tech
3 weeks ago
Baltimore, United States tapwage Full timeGeneral Summary of Position Job Summary: MedStar Health is looking for a Patient Care Technician to join our team at MedStar Good Samaritan Hospital! The ideal candidate will have basic math knowledge, verbal/ written communication skills, and basic computer skills. As a Patient Care Technician, you will function as a member of the patient-centered care...
-
Clinical Nurse Liaison
2 months ago
Baltimore, United States HealthMap Solutions LLC Full timeDescription Position at Healthmap Solutions Company Background Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs....
-
Clinical Nurse Liaison
2 weeks ago
Baltimore, United States HealthMap Solutions LLC Full timeDescription Position at Healthmap Solutions Company Background Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs....
-
Patient Care Tech
1 month ago
Baltimore, Maryland, United States MEDSTAR HEALTH Full timeGeneral Summary of PositionFunctions as a member of the patient-centered care team to provide direct patient care activities under the supervision of a Registered Nurse for assigned patients and their families/significant others. Assists medical and nursing staff with procedures and/or tests and patients with Activities of Daily Living (ADLs). Performs...