BMW of Gwinnett Place, a Penske Automotive Group dealership, is currently seeking a knowledgeable and friendly BMW Genius, also known as a Product Specialist, to become part of our team and provide exceptional customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we are dedicated to establishing a positive and stimulating work environment that encourages excellence and success, aiming to deliver top-notch experiences to our customers.

We are in search of committed and driven professionals who share the same enthusiasm to join our workforce.

Imagine being part of a gratifying job where you can contribute positively to our organization and customers on a daily basis.

As a Product Specialist, you will assist customers courteously and professionally, addressing their vehicle technology inquiries through email, phone, and in-person interactions to ensure owners maximize the use of their vehicles.

WHAT WE OFFER

• Leading Fortune 500 company, consistently acknowledged by Automotive News as one of the finest dealerships to work with.
• Comprehensive benefits package, incorporating healthcare coverage (medical, dental, vision), as well as a 401k savings and retirement plan accompanied by company contributions.
• Training, resources, and prospects for career development and progression, tailored to individual performance, experience, and preferences.
• Culture based on values such as integrity, professionalism, excellence, and collaboration.

WHAT WE SEEK

• Authentic desire to offer an outstanding customer experience.
• Warmth, excitement, dependability, with a constructive 'team-player' mentality.
• Exceptional communication, interpersonal, and organizational abilities.
• Strong work ethic with the capacity to thrive in a fast-paced, results-oriented environment.

YOUR CONTRIBUTION

• Commitment:

Ensure our customers experience a top-tier car-buying journey at every phase during their purchasing process.

• Excellence:

Deliver an unmatched level of expertise to assist customers in finding their desired vehicle, including comprehensive knowledge of the products and services available.

• Authenticity:

Engage with customers regarding their vehicle inquiries in a professional manner that demonstrates understanding, clarity, accuracy, and courtesy.

• Technical Expertise:

Utilize MS Office Suite, CRM, and other lead management tools proficiently to handle inquiries accurately and update customer records.

JOIN US

If you are prepared for a fulfilling profession with competitive pay and perks, alongside opportunities for growth and advancement, contemplate being part of the Penske Automotive Group team.

Our selection process typically involves a phone interview, multiple face-to-face interviews, background verification, reference checks, driving record evaluation, and drug screening.

Join the paramount customer service crew in the automotive sector... apply with us today

Penske Automotive Group upholds an unbiased employment policy and maintains a drug- and alcohol-free work environment. Some roles may necessitate candidates to hold a valid driver's license and a clean driving record.

Type:
Full-time

Dealership:
BMW of Gwinnett Place

Location Address: Not Specified

EEO Statement
The Company is devoted to recruiting a diversified and skilled workforce.

We shall not take into account any aspect or category safeguarded by state or federal regulations in hiring or employment determinations, such as but not confined to race, national origin, color, religion, gender, sexual orientation, gender identity, disability, age, parental status, or genetic data.

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