Hospitality Ambassador

2 weeks ago

Oregon, Illinois, United States Tasting Room Expo Full time


The Hospitality Attendant will aid in exceptional hospitality and service for our clients and guests across all our unique tasting experiences.

The ability to acknowledge tasks and perform duties on time while upholding the highest standards of customer service will be formative for this role.

The role will have tasks ranging from parking guests vehicles, guiding guests to their experiences on our property by way of escorting them to their table in the newly remodeled barrel hall or by driving them to a private setting tucked away in our native oak savannah.

Working with MAKK Wine, LLC means taking pride in your work, caring for our clients, and supporting our relationships with grace, consideration, and integrity.

Above all else, this position requires a passion for and understanding of the company's mission and brands.

This person will share with the company a long-term vision, be uniquely personable and refined, and able to effortlessly communicate the beauty and delight that our clients' experience.

Primary Responsibilities
  • Exemplify our brand and mission in all aspects of the work, at every moment
  • Provide a warm welcome for all guests and a continued level of warmth as all guests depart
  • Escort guests to their tastings in our barrel hall or to our table in the trees
  • Park and retrieve guests vehicles in a safe and responsible manner
  • Support the hospitality department with side work that can include ironing napkins & packing guests orders
  • Aid in the cleanliness of all department spaces, guest facing and back of house
  • Provide the highest level of customer service to all of our visitors
  • Show dedication towards professional development and growth within our company
  • Maintain relationships & knowledge of other Willamette Valley winery experiences
  • Execute assignments as directed by the Director of Hospitality and Experience Manager
  • Participate in special eventsSkills, Knowledge, Qualifications and Experience:
  • High level of integrity and dependability
  • Organized individual who works well with others
  • Customer service experience (preferred)
  • Good communication skills
  • Available to work weekends (required)
  • Professional appearance and demeanor
  • Must be at least 21 years of age
  • Must be able to safely lift 40 lbs.
and stand or walk for long periods, as well as run short distances for vehicle retrieval Must have a current and valid drivers licenseWorking ConditionsWorking conditions include an office environment, processing facility, vineyard, barrel room, outdoors (Spring/Summer/Fall) and cellar.Create a Job Alert Receive an email alert when similar new jobs are posted. It's free, fast and easy.$2 3. O O Hourly + Commission + Service Charges#J-18808-Ljbffr

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