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Senior Program Manager, Alexa Business Telemetry
7 days ago
Join Us as a Program Manager at Alexa
This is a fantastic opportunity to support executive decision-making at Alexa by defining and leading programs that will scale and optimize data science and analytics products. You'll be working with teams across Alexa Devices and Services to drive investment decisions and goal setting.
If you want to play a key role in shaping the long-term value of Amazon's Alexa customer experience, this position is perfect for you.
You will pave the way for cross-functional collaboration, ensuring that scientists and engineers work seamlessly together to deliver high-quality results and improve our products. Here are some key responsibilities:
- Operationalize customer onboarding programs for timely delivery of forecasting results and analytics services
- Develop mechanisms for cross-functional service delivery to enhance collaboration between product, science, and engineering teams
- Coordinate financial planning cycles between different teams
- Regularly communicate forecast results with Alexa leadership
- Implement processes to measure product performance
- Enhance mechanisms for stakeholder communication and product documentation
Get a glimpse into your typical day:
- Collaborate with internal business and finance customers to gather requirements and relay critical information
- Analyze model results to drive decision-making across the business
- Prepare program documentation for non-technical audiences
- Facilitate the exchange of information between various teams
- Create training materials on the Science Product Suite
About the Alexa Business Telemetry & Decision Science Team
We are dedicated to providing world-class telemetry for decision-makers at Alexa. Our products help senior executives, product managers, and service owners make informed choices that drive Amazon's business objectives.
As a Program Manager, you will need:
- 5+ years of program or project management experience
- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, or equivalent
- Strong communication skills to report to senior leadership
- Ability to work effectively with both technical and non-technical teams
- Proficiency in Excel and data-driven decision-making
Your qualifications can be further enhanced by:
- Master's degree or MBA in related fields
- Experience managing finance process improvements and technology projects
- Expertise in program requirements and execution
- Comfort working in a matrixed organization
- Familiarity with SQL, ETL, and business databases
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