customer service

1 week ago


Forest Park, Georgia, United States Trafalgar Holdings Group Full time
Job Description

This is a remote position.

The Customer service Representative will be responsible for extensive direct customer contact to conduct sales and service activities including developing strong customer relationships; introducing new products and services; up-selling to full product portfolio; generating new leads through target account selling; outbound prospecting; and meeting sales goals that grow revenue.

ESSENTIAL JOB FUNCTIONS:

At Minimum Duties & Responsibilities:

· Prepare quotations and proposals, follow up and negotiate terms, and close transactions

· Provide support to our growing Event Consultant team

· Handle inbound leads and follow-up with existing clients

· Organize client product viewing sessions via showroom

· Effectively update clients to new products and services

· Survey the market and competitive conditions, adjust selling technique to defend accounts

· Ability to assist with data entry in our CRM

· Contribute information and ideas to management and assists others in the company to enhance and improve sales results.





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