![Trafalgar Holdings Group](https://media.trabajo.org/img/noimg.jpg)
customer service
1 week ago
This is a remote position.
The Customer service Representative will be responsible for extensive direct customer contact to conduct sales and service activities including developing strong customer relationships; introducing new products and services; up-selling to full product portfolio; generating new leads through target account selling; outbound prospecting; and meeting sales goals that grow revenue.
ESSENTIAL JOB FUNCTIONS:
At Minimum Duties & Responsibilities:
· Prepare quotations and proposals, follow up and negotiate terms, and close transactions
· Provide support to our growing Event Consultant team
· Handle inbound leads and follow-up with existing clients
· Organize client product viewing sessions via showroom
· Effectively update clients to new products and services
· Survey the market and competitive conditions, adjust selling technique to defend accounts
· Ability to assist with data entry in our CRM
· Contribute information and ideas to management and assists others in the company to enhance and improve sales results.
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