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System Admin

3 months ago


Staunton, Virginia, United States Capleo Global LLC Full time

Job Title: System Admin

Location: Staunton, VA % Onsite from Day 1 & In-Person Interview)

Duration: 6 Months Contract (with a possible extension)

Job Description:

Requires experience, creativity, and multi-tasking to achieve Customer service and support objectives independently and collaboratively for the Transportation Operations Center.

5-7 years of experience in the field or related subject matter area.

Required Skills:

Responds to Tier 1 support requests.

Provides exceptional customer service.

Communicates effectively with teammates and customers of varying levels of technical expertise.

Responds to all break/fix requests associated with end user resources.

Configures and deploys new/replacement Linux (REDHAT) and Windows Operating Systems Servers.

Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.

Maintains up-to-date project and architecture documentation.

Maintains up-to-date inventory and maintenance records.

Monitors system resources for server/service anomalies.

Resolves connection issues between users and resources.

Maintains detailed change history of changes.

Supports team efforts to improve cyber security controls and defenses.

Supports team efforts for threat hunting and mitigation.

Manages time and resource constraints.