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Security - Officer

2 months ago

New York, New York, United States Bally's Corporation Full time
Job Title:

Casino Guest Services Representative at Premier Company



Principal Duties and Responsibilities:
  • Consistently demonstrates exceptional customer service skills following outlined service behaviors.
  • Maintains a positive attitude, creates energetic and enthusiastic interactions with guests.
  • Fosters a positive atmosphere and celebrates guests' successes.
  • Remains informed of daily information and greets guests warmly.
  • Anticipates needs and delivers fast, impeccable service.
  • Ensures guest satisfaction and resolves service issues effectively.
  • Promotes various programs and card memberships.
  • Bids guests a warm farewell and expresses gratitude for their visit.
  • Enforces security and safety regulations of the company.
  • Oversees money and chip transfers, ensuring security measures.
  • Executes all security and safety responsibilities for the Casino/Hotel.
  • Represents the company and property to ensure compliance with Casino regulations.
  • Drives company motorized vehicles if needed.
  • Supports the operation and supervision of the multi-casino Bad Beat system.
  • Performs other assigned duties as required.

Qualifications:

  • Strong interpersonal and communication skills.
  • Capable of standing and walking for extended periods in various weather conditions.
  • Must hold a valid NJ State Driver's License.
  • CPR certification or willingness to obtain required certification.
  • Premier is an equal opportunity employer complying with NJDGE regulations.


Licenses & Certifications NJ Casino EE Registration (preferred)