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Security - Officer
2 months ago
Casino Guest Services Representative at Premier Company
Principal Duties and Responsibilities:
- Consistently demonstrates exceptional customer service skills following outlined service behaviors.
- Maintains a positive attitude, creates energetic and enthusiastic interactions with guests.
- Fosters a positive atmosphere and celebrates guests' successes.
- Remains informed of daily information and greets guests warmly.
- Anticipates needs and delivers fast, impeccable service.
- Ensures guest satisfaction and resolves service issues effectively.
- Promotes various programs and card memberships.
- Bids guests a warm farewell and expresses gratitude for their visit.
- Enforces security and safety regulations of the company.
- Oversees money and chip transfers, ensuring security measures.
- Executes all security and safety responsibilities for the Casino/Hotel.
- Represents the company and property to ensure compliance with Casino regulations.
- Drives company motorized vehicles if needed.
- Supports the operation and supervision of the multi-casino Bad Beat system.
- Performs other assigned duties as required.
Qualifications:
- Strong interpersonal and communication skills.
- Capable of standing and walking for extended periods in various weather conditions.
- Must hold a valid NJ State Driver's License.
- CPR certification or willingness to obtain required certification.
- Premier is an equal opportunity employer complying with NJDGE regulations.
Licenses & Certifications NJ Casino EE Registration (preferred)