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Assistant Manager
1 week ago
The **Assistant Bakery Manager** at **Nothing Bundt Cakes (NbC)** plays a crucial role in working with the Bakery Manager and the team to ensure top-notch cake quality, a friendly atmosphere, and exceptional guest satisfaction at the Sterling Heights location, with potential work at the upcoming Grosse Pointe location.
As an essential part of the team leadership, the Assistant Bakery Manager collaborates with the Bakery Manager to drive sales, enhance profitability, manage day-to-day tasks, and ensure bakery operations comply with NbC standards, maintaining the brand's culture and core values.
Accountabilities/Duties:
- Prioritizing the guest experience, fostering a positive work environment, and engaging guests effectively.
- Leading aspects of guest experience, cake production, brand presentation, P&L management, and inventory control.
- Assisting in team recruitment, training, task delegation, and providing performance feedback.
- Ensuring bakery standards, health safety regulations, and operational procedures are followed meticulously.
- Supporting operational tasks like productivity goal setting, team scheduling, supply management, and more.
- Co-managing special orders, facilitating bakery opening and closure, and contributing to local marketing events.
- Hands-on involvement in all bakery roles as per business requirements.
Knowledge, Skills, and Abilities:
- Strong interpersonal skills, the ability to motivate and communicate effectively.
- Organizational skills, multitasking abilities, and problem-solving capabilities.
- Learning agility and commitment to growth.
Education, Certifications and Work Experience Requirements:
- High school diploma or equivalent; additional education is beneficial.
- 1-3 years of customer-facing experience in retail, restaurant, or food service.
- Demonstrated success in ensuring guest satisfaction, training, and achieving productivity goals.
- Basic proficiency in Microsoft Word, Excel, and Outlook.
Work Availability:
Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays as per business needs.
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